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Service Innovation Lead

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Epam Full time

We're looking for a Service Innovation Lead to join our team in Qatar. As a Senior Consultant with a Design Thinking background, you'll be responsible for managing senior stakeholder relationships and creating innovative end results. This role requires engagement across all stages of the design process, from ideation to integrating solutions into seamless customer experiences.

Your key responsibilities will include advocating service design, working with teams to design products and services geared towards seamless customer experience, and participating in the delivery of a range of projects. To qualify, you must have recent relevant work experience of at least 3-9 years, a BA/BS degree in service design or a related field, and proven designs and experience of launched services.

As a Service Innovation Lead, you'll have the opportunity to establish relationships and liaise with key stakeholders throughout the project lifecycle. You'll also have access to continuous learning & development opportunities and healthcare coverage. Our global network partners promote diversity, equity, inclusion, and belonging, creating an environment where everyone can reach their full potential.