IT Service Management Professional

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Our company, lxbfYeaa, is seeking an IT Service Management Professional to join our team. This role involves implementing and managing ITSM systems.

We are looking for someone with a minimum of 5 years of experience in IT Service Management and expertise with ITSM tools like Symphony AI.

This is an initial 1-year contract with possible extensions for a further 2 years. The successful candidate will be responsible for configuring and maintaining ITSM software and tools, as well as providing training and support for ITSM tools.

Responsibilities:
  1. Implement and manage ITSM systems
  2. Configure and maintain ITSM software and tools
  3. Coordinate with IT teams to improve service management processes
  4. Provide training and support for ITSM tools
Qualifications:
  1. Bachelor's degree in Computer Science, IT, or a related field.
  2. Minimum of 5 years of experience in IT Service Management.
  3. Experience with ITSM tools like Symphony AI.


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