Hospital Telecommunications Coordinator
6 days ago
**Job Overview**
The Hospital Telecommunications Coordinator is responsible for ensuring that all hospital locations have efficient and effective telephone services. This includes providing technical support and training to new staff members, monitoring staff performance, and developing communication policies and procedures.
Main Responsibilities:
- Develop and implement communication strategies to meet the needs of hospital patients and staff.
- Provide technical support and training to new staff members on switchboard operations.
- Conduct regular audits to ensure compliance with communication policies and procedures.
- Maintain and update communication equipment and facilities to ensure optimal performance.
- Ensure seamless telephone services across all hospital locations.
- Address customer complaints regarding telephone service in a timely and professional manner.
Requirements:
To be successful in this role, you must have a strong understanding of communication systems and technologies. A Bachelor's Degree in Computer Science or a related field and at least 2 years of experience in providing technical support are required. Alternatively, you can have a diploma relevant to the specialization of the role and 4 years of related or administrative experience.
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