E-Commerce Operations Manager
3 days ago
We are seeking a highly skilled and experienced E-Commerce Operations Manager to join our team at iHorizons. As a key member of our digital retail team, you will be responsible for overseeing the end-to-end management of our eShop operations, ensuring timely and accurate order fulfillment, and driving digital growth.
Key Responsibilities- Order Management and Logistics
- Manage eShop operations, order fulfillment, delivery, and logistics.
- Provide regular updates and reports to management.
- Stay up-to-date with current trends and developments in the online marketing environment.
- Develop and implement strategic online marketing plans for our eShop.
- Collaborate with the digital engagement team to translate data into new user journeys and product feature requirements.
- Lead the Order Fulfillment Team to achieve deliverables and guide them in enhancing their knowledge of e-commerce innovation and trends.
- Contribute to defining team job descriptions and perform interview and selection activities.
- Effectively use performance management mechanisms to ensure growth and development of team members.
- Support and guide individual employees in achieving work and personal development goals.
- Educational Qualification
- Bachelor's degree in marketing or commerce or related fields.
- 10 years of experience in eShop management and order fulfillment.
- Extensive experience with practices and techniques related to web merchandising or online retailing.
- Proficient with Microsoft office applications, MS Access, and others.
- Ability to directly manage and be involved in operations and order fulfillment.
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