
Customer Service Coach
6 days ago
Job Description:
- Create and modify calling scripts for new products with our partners.
- Listen in on outgoing calls to ensure excellent customer service and effective product presentation.
- Train new hires on the importance of following scripts and on best practices during a call.
- Monitor operators' product knowledge, ability to handle objections, and call closure.
- Track performance of individual scripts and operators.
Sales Operations Expertise
- Prepare quality reports for floor managers and clients.
- Update procedures and scripts based on customer response and changing business needs.
- Ability to work in a team with excellent listening, coaching, and supervision skills.
- Review calls against established metrics for call length, quality, and opportunity generation.
- Approve, hold, and decline agent sales attempts in line with set guidelines compliant with compliance and audit departments.
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Customer Service Lead
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout This RoleWe are looking for a highly motivated and customer-focused individual to fill the position of Customer Service Lead. As a member of our front office team, you will be responsible for providing exceptional customer service and leading the team to achieve high levels of guest satisfaction.Main ResponsibilitiesCustomer Service: Provide services...
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Team Performance Coach F&B
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeJob OverviewThe Team Performance Coach F&B is a critical role within our organization that focuses on enhancing the skills and performance of our Food and Beverage team members. As a coach, you will provide guidance, training, and support to help individuals achieve their full potential, driving improved productivity and better results. The successful...
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Customer Service Associate
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar NMK Electronics Trading LLC Full timeJob SummaryWe are seeking a skilled Customer Service Associate to join our team at NMK Electronics Trading LLC. The ideal candidate will have a proven background in customer service and order fulfillment, with a passion for delivering exceptional results.The successful candidate will be responsible for managing orders, responding to customer inquiries, and...
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Customer Service Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Dohafamily Full timeJob Overview: Dohafamily is seeking a dedicated individual to join our team as a Customer Service Supervisor. This role involves overseeing daily operations, ensuring high levels of customer satisfaction. The successful candidate will play a pivotal role in ensuring the highest level of satisfaction for our passengers.ResponsibilitiesProvide exceptional...
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Customer Service Representative
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar National Bank (QNB) Full timeBenefitsThis role requires shift work and involves visiting QNB First customers at their location to complete their requested service. You will arrange follow-ups, ensure complete satisfaction, and maximize utilization of products or services sold to customers.
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Customer Service Expert
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full timeOur TeamWe are a dynamic team of beverage professionals dedicated to providing exceptional customer experiences. As a Barista, you will join a team that values hard work, dedication, and attention to detail.Main Responsibilities:Prepare and serve coffee and tea drinks to customers.Operate and maintain espresso machines and other equipment.Provide excellent...
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Customer Service Professional
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Alif Stores Full timeAlif Stores is a dynamic e-commerce platform seeking a skilled Customer Service Specialist to drive customer satisfaction and loyalty.Responsibilities:Deliver exceptional customer experiences through order assistance, issue resolution, and proactive communication.Efficiently handle customer inquiries, concerns, and complaints in a professional manner.Monitor...
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Customer Service Expert
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Full timeJob Purpose: Deliver exceptional customer service by providing timely and effective resolution of customer inquiries and issues.The successful candidate will be responsible for interacting with customers through various channels, including phone, email, and in-person, to address their concerns and provide a high level of care throughout the interaction.Main...
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Customer Service Representative
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Client of Al Muhandes HR Consultancy Full time**Job Overview**We are seeking a highly skilled Customer Service Representative to join our team at Client of Al Muhandes HR Consultancy.This is a full-time position that requires strong communication skills and the ability to work effectively in a fast-paced environment.The ideal candidate will have a Bachelor's degree and experience in customer service,...
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Customer Service Representative
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Abroad Work Full timeOur Ideal CandidateWe are looking for a Customer Service Representative who is passionate about delivering exceptional customer experiences. If you have previous work experience as a Host/Hostess and are familiar with health and safety regulations, we would love to hear from you. You should also have demonstrable customer-service skills, excellent...
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Customer Service Representative
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full timeJob DescriptionThis role involves undertaking all cash desk sales activities in our retail shops and providing excellent customer service to maximize sales opportunities.Key Responsibilities:Process transactions on the POS in accordance with company procedures.Follow the STEB procedure to correctly pack items.Scan QDFC products correctly at POS machines.Sell...
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Customer Service Manager
17 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Pixelscape Full timeAbout Pixelscape:At Pixelscape, we value innovation and excellence in all aspects of our business. We are seeking a highly skilled Front Office Manager to join our team and contribute to our success.Job Description:The Front Office Manager will be responsible for managing day-to-day office operations, ensuring seamless communication between departments, and...
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Customer Service Coordinator
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full timeJob Summary: We are seeking a skilled and experienced Spa Receptionist to join our team at The Ned Doha. As a key member of our spa operations, you will be responsible for delivering exceptional customer service, managing bookings, and providing information about available spa treatments. This is an exciting opportunity to work in a dynamic and fast-paced...
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Customer Service Representative
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Dohafamily Full timeJob OverviewDoha Family is seeking dedicated individuals to work in customer service roles. As a member of our team, you will play a key part in ensuring exceptional passenger satisfaction.Key ResponsibilitiesProvide top-notch customer service to passengers throughout their journey.LocationDoha Family, QatarAbout UsWe strive for excellence in every aspect of...
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Customer Service Representative
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar QNB Group Full timeAt QNB Group, we are committed to delivering exceptional customer service and experience. As a key member of our team, you will play a vital role in achieving this goal.Job DescriptionWe are seeking a highly motivated and results-driven individual to join our Customer Care Call Center team as an Officer. The successful candidate will be responsible for...
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Customer Service Liaison
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Almana Group Full timeRole OverviewThe Almana Group seeks a highly skilled Wholesale Product Support professional to join our team.This key role will play a vital part in driving business success by providing exceptional customer support, streamlining operations, and optimizing sales performance.Key ResponsibilitiesAssist in gathering and analyzing market data and customer...
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Customer Service Representative
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar City Centre Rotana Doha Full timeJob OverviewWe are currently seeking Front Office professionals who can deliver extraordinary levels of customer service and provide creative solutions to our guests.The ideal candidate will be responsible for providing professional and customer-focused service to our guests, ensuring their stay becomes a memorable experience.Your role will involve receiving...
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Customer Service Agent
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar VAM Systems Full timeAt VAM Systems, we are seeking a highly organized and detail-oriented Customer Service Agent to join our team in the Butler Command Centre.About the RoleThis is an exciting opportunity to work as a liaison between guests and hotel departments, ensuring seamless communication and exceptional service. As a Customer Service Agent, you will be responsible for...
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Customer Service Ambassador
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full timeAbout the JobThis role involves working as an integral part of our hotel operations team, ensuring seamless delivery of services to our guests. As a Customer Service Ambassador, you will be responsible for moving items across departments to meet guest needs, collaborating with colleagues to resolve issues, and maintaining a safe working environment.
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Customer Service Representative
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Place Doha Full timeAt Millennium Place Doha, we are seeking a highly skilled Customer Service Representative to join our team. As a Reservations Agent, you will play a vital role in ensuring that our guests have an exceptional experience from the moment they make their booking until they depart.The ideal candidate will possess excellent communication and interpersonal skills,...