Debt Recovery Specialist
2 days ago
As a Senior Collector, you will be responsible for collecting debts owed to our organization, performing collection and investigation activities, and providing guidance and support to service users.
- Establish and maintain accurate records for each client and/or provider account, including logs and ledgers.
- Provide expert advice and support to service users regarding collection of sundry debts.
- Develop and implement daily, weekly, and monthly collection plans, as well as receipt vouchers for collected amounts.
- Utilize various methods to trace debtors and ensure timely collection to avoid debt ageing.
- Coordinate with department managers and GMs to resolve technical and financial issues related to delayed payments.
- Take necessary recovery actions to maximize income, including telephone, letter, or interview.
- Advise customers of recovery actions and research, review, and verify financial information to make recommendations.
- Prepare reports and correspondence related to collections, account status, and payment records.
- Perform all bank transactions, including deposit of collected cash and cheques.
This position will directly report to the Collection Section Head/Supervisor.
Job Requirements- Bachelor's degree in accounting, finance, business management, or a related field.
- 3 years of experience in accounting and collection, preferably in construction companies.
- Debt collection expertise.
- Stress management and time management skills.
- Excellent negotiation skills.
- Good written and verbal communication skills.
- Good command of English.
- Patience and resilience.
- Knowledge of payment plans and accounting procedures.
- Proficiency in Microsoft Office and accounting software.
- Proficiency in Arabic (both written and spoken).
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