Communication Services Manager
6 days ago
Hamad Medical Corporation is looking for a qualified Communication Services Manager to join our team. As a key member of our communications department, you will be responsible for providing guidance and support to new staff members in the switchboard department.
In this role, you will also develop and implement procedures for resolving customer complaints regarding telephone service, collaborate with hospital maintenance personnel to ensure smooth operation of communication equipment and facilities, and conduct regular inspections of locations to ensure provision of telephone services at various Hamad Medical Corporation sites.
**Key Job Responsibilities**- Provide guidance and support to new staff members in the switchboard department.
- Develop and implement procedures for resolving customer complaints regarding telephone service.
- Collaborate with hospital maintenance personnel to ensure smooth operation of communication equipment and facilities.
- Conduct regular inspections of locations to ensure provision of telephone services at various Hamad Medical Corporation sites.
- Bachelor's Degree in Computer Science or a related field.
- 2 years of experience in technical support.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
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