Telecom Support Lead
2 days ago
We are seeking a highly skilled Telecom Support Lead to join our team, providing expert telecommunication services to the oil and gas industry.
Main Responsibilities:
- Supervise and investigate telecom-related issues, collaborating with colleagues and stakeholders to resolve problems efficiently.
- Manage and coordinate the implementation of system changes, user training, and process improvements.
- Oversee administrative tasks in SAP, ensuring accuracy and timeliness.
- Support project documentation and contribute to the delivery of small-scale projects.
- Assess and mitigate potential risks and issues that may impact project success.
- Engage with stakeholders, presenting issues and solutions in a clear and concise manner.
- Maintain information security standards, adhering to established policies and procedures.
- Document and maintain accurate records of all work completed.
Requirements:
To succeed in this position, you will need:
- A strong educational background in Computer Science, Electrical and Electronics, or Radio Engineering.
Essential Attributes:
The ideal candidate will possess:
- A minimum of 5 years' experience in telecom operations within the oil and gas industry.
- In-depth knowledge of core telecom skills, tools, and techniques.
- Familiarity with relevant IT/Telecom national and international standards.
- Proven project management experience in the oil and gas sector.
- Experience in telecom troubleshooting and support environments.
Desirable Skills:
The successful candidate will demonstrate:
- Exceptional technical English language skills.
- Strong project management and communication abilities.
- Detailed technical expertise and broad IT/Telecom knowledge.
- A commitment to risk, security, and continuity management principles.
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