Service Delivery Director
2 days ago
Job Summary
HR Available is seeking an experienced Service Delivery Director to lead our call center team and drive customer satisfaction and loyalty.
Key Responsibilities- Strategic Leadership: Develop and implement strategic plans to enhance customer relationships, improve customer retention, and increase repeat purchases.
- Operational Excellence: Monitor and analyze call center performance metrics, identify areas for improvement, and implement process changes to optimize efficiency and effectiveness.
- Collaboration and Communication: Collaborate with other departments, such as sales and marketing, to align call center activities with overall business objectives and communicate effectively with customers, team members, and stakeholders.
- Team Development: Lead and develop a team of call center representatives to achieve exceptional customer satisfaction and service level agreements.
- Industry Knowledge: Stay updated on industry best practices and technology advancements to optimize call center operations and customer engagement.
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Delivery Solutions Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Pass Delivery Full timeThe Delivery Solutions Director will be responsible for leading the development of new and existing delivery solutions that meet customer needs.Responsibilities:Develop and execute product roadmaps.Collaborate with internal stakeholders to identify business opportunities.Analyze market trends to inform product decisions.Requirements:Proven experience in...
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Service Delivery Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Qureos Inc Full timeJob DescriptionWe are seeking a Service Delivery Director to lead our operations team at Qureos Inc. As a seasoned professional with a strong background in operations management, you will be responsible for delivering exceptional service to our clients and internal stakeholders.This role requires a strategic thinker who can develop and implement operational...
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Infrastructure Delivery Director
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar CDM Smith Full timeAn Infrastructure Delivery Director is required for a major expressway project in Qatar. The successful candidate will be responsible for overseeing the delivery of the project and residing in the Doha region.Key ResponsibilitiesOversee the delivery of large-scale infrastructure projectsDevelop and implement project strategies, ensuring timely completion and...
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Technical Delivery Director
1 week ago
Doha, Baladīyat ad Dawḩah, Qatar SWATX Full timeThe Technical Delivery Director (TDD) is responsible for overseeing the technical delivery and execution of all projects within the organization. This role involves strategic planning, resource management, stakeholder communication, and ensuring that all technical aspects of projects align with business objectives. The TDD will lead a team of technical...
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Director of Programme Delivery
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tanqeeb Full timeAbout Tanqeeb:Tanqeeb is a leading international consultancy that specialises in Programme and Project Management. With a vast network of over 69,000 employees, we collaborate to drive impactful projects globally.We are seeking an experienced Director of Programme Delivery to join our team. As a key leader, you will oversee the management of Programme...
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Project Delivery Director
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Stantec Consulting International Ltd. Full timeAt Stantec Consulting International Ltd., we are seeking a highly experienced Project Delivery Director to join our team in Qatar.This role involves leading the development and procurement of Public Private Partnership (PPP) projects in the State of Qatar. The ideal candidate will have extensive experience in project delivery, technical requirements, and...
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Delivery and Innovation Director
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar SWATX Full timeAbout the PositionThe Technical Delivery Director role at SWATX is a critical leadership position that requires a unique blend of technical expertise, business acumen, and leadership skills.The successful candidate will be responsible for leading technical delivery teams, developing and implementing strategic plans, and driving innovation and improvement...
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Administrative Services Director
6 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the OpportunityWe are excited to offer the position of Administrative Services Director at lxbfYeaa. In this role, you will be responsible for overseeing the administration of our technical institute's facilities management services.You will provide leadership and guidance to the Facilities Management team, ensuring the delivery of high-quality...
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Guest Services Director
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Merge Recruitment Agency Full timeWe are seeking an experienced Guest Services Director to join our team at Merge Recruitment Agency. This role will be responsible for leading our guest services team and driving excellence in customer service delivery.Key Accountabilities:Develop and implement a customer-centric strategy to drive growth and revenue.Lead a team of guest services professionals...
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Customer Service Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJoin us at lxbfYeaa as a Customer Service Director and take on a leadership role in our Supply Chain function.About the PositionLead a team of supply chain professionals to deliver exceptional customer service and drive business growth.Develop and implement strategic supply chain plans to improve efficiency and reduce costs.Collaborate with customers and...
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Senior Delivery Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Mace Full timeJob DescriptionWe are seeking an experienced Project Director to lead our programme in Qatar. The successful candidate will be responsible for managing the account management and client reporting, planning, managing, and monitoring the project, and ensuring compliance with Mace processes and procedures.You will be accountable for the delivery of the...
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Director of Construction Delivery
6 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleAs a Director of Construction Delivery, you will play a critical role in delivering our construction projects. With your extensive experience in project execution, you will lead our construction operations team, ensuring compliance with agreed ways of working and structure, managing resources safely and efficiently.Key ResponsibilitiesLeading...
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IT Service Delivery Lead
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob DescriptionWe are seeking a seasoned Senior Service Delivery Manager to join our team at lxbfYeaa. As a key member of our IT organization, you will be responsible for leading our service delivery efforts and ensuring the highest level of customer satisfaction.About the Role12+ years of experience in IT consulting or servicesMinimum 5 years of experience...
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Service Delivery Coordinator
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Merge Recruitment Agency Full timeSERVICE DELIVERY COORDINATORThis role is responsible for coordinating service delivery, working closely with the workshop team, Service Advisors, and other departments to ensure exceptional customer experiences.Main ResponsibilitiesCollaborate with the workshop team to prioritize tasks, manage workflows, and meet deadlines.Communicate with customers to...
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Infrastructure Service Excellence Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Stantec Consulting International Ltd. Full timeWe are looking for an experienced Infrastructure Service Excellence Director to join our team for a major consulting program focused on enhancing customer service delivery in the public sector. The successful candidate will have at least 12 years of experience in a leading role, preferably within the roads or drainage sectors.Job Description:Leading...
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Director of Marine Engineering Services
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout the RoleWe are seeking an experienced Director of Marine Engineering Services to join our team in Qatar.The successful candidate will be responsible for managing the delivery of marine engineering services, including transportation and installation, ensuring that all projects are completed on time, within budget, and to the required quality...
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Service Delivery Lead
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeWe are hiring a Service Delivery Lead for one of our clients in Doha.Candidates who have the required qualifications and suitable experience may apply.RequirementsMinimum 6 years of experience in IT service delivery field, IT governance, and framework.Previous experience as an IT Service Delivery Lead.Bachelor's degree in Computer Science or Information...
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Service Delivery Director
24 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob SummaryWe are seeking a highly skilled Operations Manager to lead our team of Field Service Technicians (FSTs) in Qatar and Kuwait. As the primary focal point for customers, you will ensure seamless operations, from pre-planning to aftermarket support.Key ResponsibilitiesDevelop and implement effective strategies to improve operational efficiency and...
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Service Director
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Raffles Doha Full timeRaffles Doha is committed to providing a positive and supportive work environment that fosters growth and development. As a Service Director, you'll play a key role in delivering exceptional customer experiences and driving business growth.You'll work closely with our management team to develop and implement strategies that enhance customer satisfaction and...
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Transformational Services Director
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Stantec Consulting International Ltd. Full timeWe're looking for a Transformational Services Director to lead significant enabling services transformation initiatives within the public sector. As an expert in Supply Chain, Procurement, Program Management Office, People, and Financial Management, you will be responsible for designing and implementing strategies to enhance the efficiency and effectiveness...