Digital Product Experience Specialist
16 hours ago
The UX Design Specialist at Hamad International Airport will play a crucial role in shaping the airport's digital products and experiences. The ideal candidate will have a strong understanding of user-centered design principles and the ability to collaborate with cross-functional teams.
About the Role:
- Translate business requirements into intuitive and engaging designs that meet user needs.
- Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces.
- Identify design problems and friction points, devise solutions while considering technical recommendations for front-end and back-end developments.
- Empathize with users and advocate for their experience through creating journey maps that balance their needs with business requirements.
- Participate in ideation and conceptual development of new products and features within an interdisciplinary team.
- Collaborate with UX Leads in IT to bring synergies and standardize tools and solutions across the QR Group.
- Work with product managers to translate concepts and requirements into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
- Liaise with suppliers of third-party applications and technology stacks to ensure timely preventive maintenance and prompt resolution of faults.
About You:
- Bachelor's degree or equivalent with at least 5 years of job-related experience.
- Experience in UX Design, Interaction Design, and/or Product Design.
- Strong understanding of Agile and/or Scrum Methodologies.
- Experience and knowledge of system implementation and support in an airline/airport domain.
- Expertise in standard UI/UX tools and software, such as Adobe Creative Suite, Balsamiq, Bootstrap, jQuery.
- A portfolio of work demonstrating compelling design solutions for end-to-end user experience.
- Ability to work with cross-functional teams.
- Ability to create web-based layouts and prototypes using HTML, CSS, JavaScript, and other scripting languages.
- Experience in working with leading content management systems like Drupal & WordPress.
- Experience and good understanding of material design.
- Ability to understand business requirements and translate them to effective prototype and wireframes.
- MADA Web & Mobile Accessibility Design and Usability certification.
- ITIL certification to support ISO 20000 framework.
- UX certifications from leading platforms like Udemy.
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