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Senior Travel Consultant

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Travexs Employment Services Platform Full time
About the Role

We are seeking a highly motivated and experienced Senior Travel Consultant to join our team at Travexs Employment Services Platform. As a Senior Travel Consultant, you will be responsible for assisting clients in planning, organizing, and booking their travel arrangements.

Key Responsibilities
  1. Client Consultation: Assist clients in planning and booking travel arrangements, including flights, accommodations, car rentals, and other travel-related services.
  2. Travel Recommendations: Understand clients' travel preferences and requirements to provide personalized recommendations and itineraries.
  3. Industry Research: Research and stay updated on travel trends, destinations, and industry developments.
  4. Client Communication: Handle inquiries and provide prompt responses to client queries via phone, email, or in-person.
  5. Supplier Collaboration: Collaborate with suppliers, such as airlines, hotels, and tour operators, to negotiate rates and secure bookings.
  6. Booking and Documentation: Process bookings, payments, and necessary travel documents accurately and efficiently.
  7. Issue Resolution: Resolve any issues or complaints that may arise during the travel process.
  8. Client Relationship Building: Build and maintain strong relationships with clients to ensure repeat business and referrals.
  9. Performance Metrics: Meet or exceed sales targets and contribute to the overall growth of the company.
Requirements
  1. Experience: Minimum 5 years of experience as a Travel Consultant, with expertise in using Amadeus and other GDS systems.
  2. Industry Knowledge: In-depth knowledge of travel industry trends, destinations, and travel booking systems.
  3. Communication Skills: Excellent communication and interpersonal skills.
  4. Sales and Negotiation: Strong sales and negotiation abilities.
  5. Organizational Skills: Detail-oriented with excellent organizational and time management skills.
  6. Flexibility: Ability to work independently and under pressure to meet deadlines.
  7. Technical Skills: Proficiency in using computer reservation systems and travel booking software.
  8. Availability: Flexibility to work occasional evenings, weekends, and holidays, as needed.