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Global Accounts Officer
2 months ago
We are seeking a highly skilled and experienced Global Accounts Officer to join our Cargo Commercial team in Doha. As a key contact for our global accounts, you will be responsible for delivering exceptional service standards and enhancing the customer experience across our network.
", "Key Responsibilities": "- Manage a set of cargo global accounts and provide essential support for Global Key Account management and development.
- Promote additional cargo services available within our portfolio to increase revenue and add value to our clients.
- Perform full analysis, undertake performance reviews, and produce performance reports for global accounts to identify key declines and growth.
- Present qualified improvement strategies for key accounts to our Senior Manager Global Sales.
- Follow up on RFQ timelines set by the GKAM to ensure timeliness and customer satisfaction.
- Bachelor's degree in Business Administration or related discipline.
- At least 35 years of experience in the air cargo industry, preferably in commercial or revenue management.
- Good knowledge of airline cargo value chain and professional experience in key functions.
- Good understanding of structuring complex deals and proven experience in strong planning.
- Professional understanding of compliance responsibilities.
- Advanced MS Excel and Power Bi skills.
- Excellent spoken and written English language skills.
- Self-motivated and results-driven individual.
We are a global airline group with a proud story of spectacular growth and determination. We are committed to delivering excellence across our 12 businesses and creating a unique experience for our customers.
", "How to Apply": "If you are ready to join a progressive team and have a challenging and rewarding career, apply now by uploading your CV and completing our quick application form.
", "Language": "en-US"}