Restaurant Ambassador
4 days ago
We are seeking a highly skilled Restaurant Ambassador to join our team at Zuma Restaurants in Doha, Qatar.
About the Restaurant:
Zuma Restaurants is a renowned fine dining establishment located in the heart of Doha, offering a unique blend of French and Arabic cuisine in a luxurious and refined dining environment.
About the Role:
- The ideal candidate will possess excellent communication skills, both written and verbal, and the ability to provide exceptional customer service to our diverse clientele.
- As a Restaurant Ambassador, you will be responsible for managing guest reservations and seating arrangements, answering phones, and responding to guest inquiries in a professional and courteous manner.
- You will also be responsible for providing information about the restaurant's menu, special offers, and services to guests, highlighting the unique features of our fine dining experience.
Key Responsibilities:
- Manage waitlists during peak times and ensure guests are comfortable while they wait.
- Collaborate with the waitstaff and management team to ensure smooth communication and service flow.
- Handle guest complaints or concerns with tact and professionalism, ensuring guest satisfaction.
Requirements:
- Bachelor's Degree in Hospitality or Diploma.
- Fluency in Russian is a must; knowledge of additional languages is a plus.
- Previous experience in a hostess or front-of-house role in a fine dining or luxury restaurant is preferred.
- Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
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