Bellman - Raffles Ambassador

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Accor Full time
Raffles Hotel Bellman

We are seeking a highly skilled and experienced Bellman to join our team at Raffles Hotel. As a Bellman, you will be responsible for providing exceptional guest service and ensuring that every guest has a memorable stay with us.

Key Responsibilities:
  • Guest Service: Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded.
  • Team Collaboration: Work closely with the hotel team to ensure seamless service delivery and maintain a high level of guest satisfaction.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring that all guest requests are fulfilled promptly and efficiently.
  • Communication: Possess excellent communication skills, both written and verbal, to effectively communicate with guests and team members.
  • Security and Confidentiality: Ensure the security and confidentiality of guest and hotel information, adhering to company and country data security regulations.
Requirements:
  • Personal Attributes: Possess strong interpersonal skills, ability to communicate in a second language, and a composed demeanor under pressure.
  • Qualifications: Self-driven approach to carry out assigned responsibilities, high level of integrity, enthusiasm, and dedication to continuous improvement.
  • Culture and Understanding: Have an understanding of the Middle Eastern clientele and culture, as well as key stakeholders in the luxury travel space.


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