IT Help Desk Specialist

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

We are seeking a highly skilled and experienced IT Help Desk Specialist to join our team at lxbfYeaa. As a key member of our IT department, you will play a vital role in providing technical support and maintaining desktop infrastructure.

Job Overview:

  • Provide expert-level technical support for desktop PCs, telephone systems, wireless networks, and peripheral devices.
  • Maintain and troubleshoot installed PCs, networks, telephone systems, and peripherals with routine maintenance.
  • Identify, log, and resolve technical problems with software applications or network systems.
  • Document all tickets accurately and completely.
  • Present potential changes and system improvements to the IT Helpdesk Team Lead for consideration and implementation.
  • Monitor and report on progress to the IT Help Desk Lead, ensuring User Satisfaction.
  • Escalate unresolved issues to the IT Helpdesk Lead when necessary.
  • Facilitate effective, efficient, and convenient communications with users.

Requirements:

  • ITIL Foundation certification or equivalent.
  • At least 8 years of hands-on experience in a Service Desk role, with a focus on desktop infrastructure.

Key Skills and Qualifications:

  • Basic knowledge and experience with AD and Exchange hardening.
  • Basic knowledge and experience with MS Exchange management and security.
  • Basic knowledge and experience with PowerShell Scripting.
  • Basic knowledge and experience with Smart Tokens and Public Key Infrastructure.
  • Basic technical implementation and support expertise in Antivirus, Windows 10 Deployment, and configuration.
  • Intermediate incident handling skills.
  • MCSA Core Infrastructure highly recommended.
  • Effective communication skills.


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Company Overview:We are looking for a skilled and motivated Help Desk Specialist to join our team at lxbfYeaa. As a Help Desk Specialist, you will be the first point of contact for employees in a 24/7 operating model, providing technical support and resolving issues through multiple channels.Key Responsibilities:Provide first line technical support to...

  • Help Desk Manager

    2 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    Position Overview:We are looking for a skilled IT Support Manager to lead our help desk team in Doha, Qatar.Key Tasks:Lead the help desk team, ensuring timely issue resolution and high-quality service delivery.Develop and implement effective conflict management strategies, promoting a positive work environment.Assign tasks and priorities among team members,...

  • Help Desk Technician

    28 minutes ago


    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are seeking a highly skilled Help Desk Technician to join our team at lxbfYeaa. As an Apple Premium Reseller, we offer a wide range of Apple products and accessories to our customers.About the RoleThe Help Desk Technician will be responsible for providing technical support and assistance to our customers, ensuring their Apple devices and software function...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Responsibilities:In this exciting role as Help Desk Professional, you will be responsible for providing world-class IT support to our employees in Qatar. Your primary objective will be to ensure that our IT systems are running smoothly, and that our employees receive timely and effective support.Your Key Responsibilities will include:1. Providing technical...


  • Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    Job OverviewThis is an exciting opportunity to join our dynamic team as an IT Help Desk Technician II. In this role, you will provide technical support to users with hardware, software, and network-related issues.Key responsibilities include:Resolving technical issues related to hardware, software, and network systems.Providing support for operating systems...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Gait Apple Premium Reseller is a leading provider of technical support services for Apple devices. We are seeking a skilled Help Desk Representative to join our team.About UsWe pride ourselves on providing exceptional service to our customers, offering a wide range of Apple products and accessories. Our goal is to ensure that our customers' Apple devices and...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are looking for a highly skilled Help Desk Operations Manager to join our team at lxbfYeaa.The successful candidate will be responsible for implementing and managing ITSM systems, as well as providing training and support for ITSM tools.This is a great opportunity to work with a leading company in the industry and contribute to the development of our IT...


  • Doha, Baladīyat ad Dawḩah, Qatar Vistas Global Full time

    We are looking for a Help Desk Professional to join our team at Vistas Global. This individual will be responsible for providing technical assistance and support to our end-users, ensuring that all technical issues are resolved efficiently.Key Accountabilities:Provide initial technical support to users via phone calls or in-person interactions.Diagnose and...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at lbxfYeaa. The successful candidate will be responsible for providing technical support to clients, including troubleshooting hardware and software issues, providing remote assistance, and escalating critical problems to senior team members.This is an excellent opportunity...


  • Doha, Baladīyat ad Dawḩah, Qatar Diyar United Company Full time

    Job OverviewDiyar United Company is seeking a highly skilled IT Service Desk professional to join our team.The successful candidate will be responsible for providing technical support to users, administering and maintaining systems, and serving as a technical expert for hardware and software installations.About the RoleThis is an exciting opportunity for an...


  • Doha, Baladīyat ad Dawḩah, Qatar Wyndham Hotels and Resorts, Inc. Full time

    Front Desk RepresentativeWe are seeking a skilled and friendly Front Desk Representative to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.The ideal candidate will have excellent communication skills and be able to effectively handle all duties related to the front desk, including check-in/check-out, cashiering, taking reservations,...


  • Doha, Baladīyat ad Dawḩah, Qatar Georgetown University Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Georgetown University in Qatar. This position plays a critical role in providing first-level technical support to end-users, serving as the initial point of contact for the Help Desk, and diagnosing and troubleshooting hardware, software, and network issues.


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are looking for a dedicated and knowledgeable Help Desk Specialist to join our team at Gait Apple Premium Reseller.What We OfferThis position offers an opportunity to work with a leading provider of technical support services for Apple devices. As a Help Desk Specialist, you will have the chance to develop your skills and expertise in providing technical...


  • Doha, Baladīyat ad Dawḩah, Qatar Aretè & Cocchi Technology Full time

    Job DescriptionAretè & Cocchi Technology is seeking a highly skilled Document Process Specialist to support the analysis, organization, and management of document management processes and activities in accordance with Saipem procedures.The successful candidate will be responsible for monitoring resources and interfacing with Document Controllers, Function...


  • Doha, Baladīyat ad Dawḩah, Qatar Emovis Full time

    Job Overview:EMOVIS is a global provider of mobility solutions and services to public bodies and private operators.The IT Support Specialist will be responsible for performing analytical, technical, and administrative work with the IT Department.Key Responsibilities:Monitor systems through any monitoring software like SolarWinds Orion, Manage Engine's OP...


  • Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    We are seeking a skilled Enterprise IT Support Specialist to join our team at Trace Systems Inc. This individual will be responsible for providing technical support for hardware, software, and network systems.The successful candidate will have a strong background in responding to help desk tickets and resolving technical issues, as well as providing support...


  • Doha, Baladīyat ad Dawḩah, Qatar Emovis Full time

    About EmovisWe are a leading provider of mobility solutions and services to public bodies and private operators.Job Summary:The IT Support Specialist performs analytical, technical, and administrative work with the IT Department in planning and installing new and existing devices and workstations. To diagnose and resolve problems in response to client...


  • Doha, Baladīyat ad Dawḩah, Qatar Lödige Industries GmbH Full time

    About the Role:We are seeking a highly skilled IT Systems Specialist to join our team at Lödige Industries GmbH. As an IT Systems Specialist, you will play a critical role in ensuring the smooth operation of our real-time critical infrastructure, which is run 24/7, 365 days a year.Key Responsibilities:Manage and maintain various maintenance asset...


  • Doha, Baladīyat ad Dawḩah, Qatar Georgetown University Full time

    Job DescriptionThe successful candidate will provide technical assistance to end-users via various communication channels, including phone, email, chat, and in-person support. They will also be responsible for installing, configuring, and maintaining desktops, laptops, printers, and other IT peripherals. Additionally, they will document support activities,...


  • Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    RequirementsTo be considered for this role, candidates must meet the following requirements:Active, in-scope US Government issued Secret clearance with eligibility.Due to the nature of the work and contract requirements, US Citizenship is required.DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher.Candidates must also have a solid...