Client Service Liaison
2 months ago
We are seeking a highly skilled Client Care Advocate to join our team at Robert Walters. As a key member of our client service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Client Service Issue Management
- Acknowledge all client service issues in a timely and professional manner, adhering to our complaints procedure.
- Thoroughly investigate all client service issues through discussion with the client and internal stakeholders.
- Resolve all client service issues in a timely and efficient manner, prioritizing client resolution and retention.
- Client Database and System Knowledge
- Develop a comprehensive understanding of our client databases and systems to effectively investigate and respond to client inquiries.
- Professionalism and Communication
- Maintain the highest level of professionalism in all interactions with clients, ensuring a positive and efficient experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Proficiency in using client databases and systems.
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Client Service Liaison
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Doha, Baladīyat ad Dawḩah, Qatar Robert Walters Full timeKey ResponsibilitiesClient Service Issue Management: Act as the primary point of contact for receiving and resolving client service issues in a timely and professional manner.Issue Acknowledgement and Investigation: Acknowledge all client service issues, whether verbal or written, and thoroughly investigate each issue through discussion with the client and...
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Client Service Liaison
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Robert Walters Full timeKey ResponsibilitiesClient Service Issue Management: Act as the primary point of contact for receiving and resolving client service issues in a timely and professional manner.Issue Acknowledgement and Investigation: Acknowledge all client service issues, whether verbal or written, and thoroughly investigate each issue through discussion with the client and...
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Client Success Liaison
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Client Success Liaison
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Client Service Resolution Specialist
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