Fine Dining Ambassador

6 days ago


Doha, Baladīyat ad Dawḩah, Qatar Zuma Restaurants Full time
Dining Experience Professional

We are looking for a Front-of-House Professional to join our team at Zuma Restaurants in Doha, Qatar.

This role requires a polished individual with exceptional customer service skills, able to create a memorable first impression for our guests.

Key Responsibilities:

  • Ensure that all guests receive a warm welcome and a seamless dining experience from the moment they enter the restaurant.
  • Manage reservations and seating arrangements efficiently, maximizing the flow of the restaurant while maintaining a high level of service.
  • Respond to guest inquiries and provide information about the restaurant's menu, special offers, and services.
  • Collaborate with the waitstaff and management team to ensure smooth communication and service flow.
  • Handle guest complaints or concerns with tact and professionalism, ensuring guest satisfaction.

Requirements:

  • Bachelor's Degree in Hospitality or Diploma.
  • Fluency in Russian is a must; knowledge of additional languages is a plus.
  • Previous experience in a front-of-house role in a fine dining or luxury restaurant is preferred.
  • Exceptional customer service and interpersonal skills.

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