Fine Dining Ambassador
6 days ago
We are looking for a Front-of-House Professional to join our team at Zuma Restaurants in Doha, Qatar.
This role requires a polished individual with exceptional customer service skills, able to create a memorable first impression for our guests.
Key Responsibilities:
- Ensure that all guests receive a warm welcome and a seamless dining experience from the moment they enter the restaurant.
- Manage reservations and seating arrangements efficiently, maximizing the flow of the restaurant while maintaining a high level of service.
- Respond to guest inquiries and provide information about the restaurant's menu, special offers, and services.
- Collaborate with the waitstaff and management team to ensure smooth communication and service flow.
- Handle guest complaints or concerns with tact and professionalism, ensuring guest satisfaction.
Requirements:
- Bachelor's Degree in Hospitality or Diploma.
- Fluency in Russian is a must; knowledge of additional languages is a plus.
- Previous experience in a front-of-house role in a fine dining or luxury restaurant is preferred.
- Exceptional customer service and interpersonal skills.
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