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Club Lounge Ambassador

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar IHG Hotel & Resorts Full time
{"h1":"Club Lounge Ambassador Job Description","p":"At IHG Hotel & Resorts, we are seeking a skilled Club Lounge Ambassador to join our team. As a key member of our Guest Services team, you will be responsible for delivering exceptional guest experiences and ensuring that our premier guests feel valued and cared for.

Key Responsibilities:
","ul":{"li":{"p":"Assist the Guest Services Supervisor to upsell premier room guests to club room","li":"Take care of cash float and ensure it has the amount of cash specified by supervisors/manager at the end of the shift","li":"Retrieve and print Arrival/Departure Report, Backup Report and Trace Report from Opera PMS for supervisor to do room allocation daily","li":"Greet, register guests and confirm their particulars and payment details when they check in. Issue keys to guests","li":"Print and confirm details of payment and bill for guests when they check out","li":"Explain hotel's facilities and their location to orientate guests","li":"Interact with guests at the lobby when not occupied with check in/out duties at the reception"}}","p":"If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

We look forward to hearing from you"}