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Retail Operations Director

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Evcare Full time
Job Overview:

We are seeking a highly skilled Retail Operations Director to oversee the daily operations of our stores at EV Care Car Accessories. The ideal candidate will be responsible for managing staff, maintaining inventory, ensuring customer satisfaction, and driving sales growth.

Main Responsibilities:
  • Oversee day-to-day store operations to ensure seamless customer experiences.
  • Lead and train staff to deliver exceptional customer service and meet sales targets.
  • Monitor and manage inventory levels, placing orders when necessary to maintain optimal stock levels.
  • Handle customer inquiries, complaints, and provide timely resolutions.
  • Analyze sales data and create performance reports for senior management.
  • Implement company policies and procedures to ensure compliance.
Requirements:
  • Proven experience in retail management with a strong track record of success.
  • Excellent leadership skills with the ability to motivate and develop staff.
  • Strong customer service and communication skills.
  • Ability to make strategic decisions and solve problems effectively.
  • Familiarity with retail management software is a plus.
About Us:

EVCare is a leading provider of car accessories, dedicated to delivering high-quality products and exceptional customer experiences. We are passionate about innovation, customer satisfaction, and employee development.

Benefits:

We offer a competitive compensation package, comprehensive training programs, and opportunities for career advancement.