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4 days ago
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team produces advanced technology tools and measuring devices for downhole drilling. We play an integral part in the delivery of products to exceed our customer requirements and expectations.
Partner with the best
Baker Hughes offers the opportunity as an experienced Senior Technical Support Manager to join the team in Doha, Qatar. The role is based in the customer office (QatarGas headquarters).
As a Senior Technical Support Manager, you will be responsible for:
• Working with assigned Service Delivery Coordinator/Salesman to understand the client's well construction or production objectives as well as the commercial terms for Baker Hughes (i.e. outcome-based contract, line item contract).
• Performing offset/similar job analysis to understand application hazards and incident potential.
• Designing a Job program, including risk mitigation plans and contingency plans, that can meet the client's objective and maximize revenue potential and future job assignments for Baker Hughes.
• Working with the Service Delivery Coordinator/Salesman to ensure any risk of meeting the client's objective is communicated to the client using the appropriate channels.
• Comparing job as-planned versus job as-executed and documenting any lessons learned to ensure opportunity for continuous improvement.
• Participating in incident investigation when required, ensuring end-to-end process, from job planning, preparation, and is considered to determine the incident root cause and drive appropriate corrective actions.
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