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Accident Repair Controller

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International MSI Full time

Communications & Working Relationships

  • Service Centre MT T&L KDS ITC EGS Managers Engineers Supervisors Coordinators Team leaders
  • Vehicle service customers OEM Representatives OEM field engineers/technicians
  • The incumbent goal is to oversee accident repair operations liaise with insurance companies suppliers and internal stakeholders to ensure timely & quality repairs.

Responsibilities

  • Effective Accident Repair Management
  • Coordinate comprehensive damage assessment and estimation prioritizing urgency & complexity to ensure timely repairs
  • Manage efficient repair workflow ensuring adherence to stringent safety and quality standards
  • Optimize Bodyshop productivity meeting vehicle release deadlines and minimizing downtime
  • Quality Control and Regulatory Compliance
  • Conduct rigorous quality inspections maintaining manufacturers' recommendations and Mowasalat standards
  • Ensure strict regulatory compliance adhering to Original Equipment Manufacturer (OEM) guidance and industry regulations
  • Maintain accurate detailed records ensuring audit and compliance readiness
  • Strategic Supplier and Stakeholder Management
  • Liaise effectively with insurance companies ensuring seamless claims processing and minimizing delays
  • Foster collaborative relationships with suppliers contractors and internal stakeholders
  • Communicate transparent repair status ensuring stakeholder awareness
  • Team Leadership and Development
  • Lead motivate and develop a highperforming bus Bodyshop team achieving daily objectives
  • Maintain close coordination with Technical and Parts sections ensuring seamless operations
  • Ensure a safe healthy working environment adhering to company policy
    • Plan delegate and monitor daily bus Bodyshop activities optimizing resource utilization
    • Streamline body shop processes minimizing offroad time
    • Ensure bus availability targets collaborating with operations department
    • Job descriptions are written to reflect major accountabilities and will not describe all the tasks which may be performed by an individual. The incumbent shall perform any additional related duties assigned by the respective line manager to meet operational requirement
    • Confidentiality The incumbent shall ensure the highest standards are followed to safeguard the sensitive and confidential data of Mowasalat

Minimum Required Qualifications Certificates & Skills

  • Bachelor's degree in Automotive Technology Mechanical Engineering or related field
  • At least 5 years in accident repair management or related role with 1 year in a supervisory or leadership position
  • Automotive Service Excellence (ASE) Certification ICAR (InterIndustry Conference on Auto Collision Repair) Certification Estimating and Repair Planning Certification
  • Skills Accident Repair Management Communication Project Management

Skills

Team Leadership, Inspection, Roller, Visio, Compliance, Customer Focus, Agile, Workflow, Leadership, Excel, Strategic Thinking, Project Management, Decision Making