Insurance Claims Handler

2 weeks ago

Doha, Qatar Phi Med Full time

**Position: Insurance Claim Handler**

**Employer: Phi Med**

**Location: Lusail**

**Start Date: As soon as possible**

**About Us**

PHI Med is a Qatar-based Medical Services Agency that aims to develop the medical industry in the country by providing optimal solutions for business development and by offering medical assistance to healthcare facilities. Specialized in plastic surgery and dermatology, we are currently undergoing a huge expansion. A new branch is targeted to be open soon, which means big opportunities for Dermatologists looking to work in Qatar.

Interesting fact: “PHI” comes from the 21st letter of the ancient Greek alphabet. In the aesthetic industry, the Phi letter is also attributed to the perfect symmetry or so-called “golden ratio” of a face. This has been the branding of the Phi Group. We are committed to redefining perfection, not only by physical attributes but with everything that we do.

**Job Overview**
The Insurance Claim Handler is responsible for processing and investigating insurance claims relating to customers’ policies. This will involve working with the policy holder, colleagues and other professionals to ensure that the claim is valid. They will be responsible for the claim from when it is first reported, to final payment or rejection.

**Responsibilities & Duties**:

- Managing claims from start to end
- Gathering information about the insurance claim from the customer
- Issuing all relevant forms and dealing with correspondence
- Examining the details on completed forms and checking these against the cover provided by the insurance policy
- Liaise with policyholders, taking information on the nature of the claim and details of their policy.
- Informing the customer of the outcome of the claim
- Maintaining and updating computer records and paper files relating to claims
- Following best practice procedures, such as ensuring new claim processes are completed within a certain time frame

**Qualifications**
- Bachelor’s Degree in Finance
- Experience working as an Insurance Claim Handler
- Attention to detail - you will need to ensure that all conditions of a claim are met to ensure that the claim can be processed and validated.
- Technical knowledge of the insurance industry
- Good numeracy, analytical, and literary skills
- Excellent computers skills (Proficient with Excel and Word)
- Goal-oriented with the ability to meet tight deadlines
- Excellent interpersonal, customer care and communication skills
**Benefits**

By joining our company, you will be welcomed into a collaborative and friendly environment. We place great emphasis on employee satisfaction and have a dedicated HR team to attend to your every need.

If this sounds like a job that would interest you, then we would love to hear from you. Please click on “apply” and a member from the HR department will be in contact with you.

**Job Types**: Full-time, Permanent

**Experience**:

- Insurance: 1 year (required)

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