Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 60+ cities across nearly 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

**Job Overview**:
The provision of full administrative and accounts support to the business team. Maintain office services by organizing day-to-day operations to secure efficiency and compliance to company policies and procedures.

**Key Responsibilities**:

- Welcome visitors - offer refreshments, direct to allocated meeting space and informing the guest’s arrival to the meeting organizer
- Manage Office Services mailbox, incoming facsimiles, main reception phone line, and calendar
- Liaise with the office help / cleaning team and building support team for smooth day-to-day running
- Manage room bookings & configurations for both internal and external meetings/trainings/events - facilities’ set-up, catering, and IT coordination if A/V is required
- Office & building security access management (access cards or fingerprint enrollment)
- Office occupancy tracking & reporting (every Monday and Thursday)- Circulation of Office Services office-wide communications or announcements
- Courier services handling (local & international) and internal mail distribution from post office
- AMEX corporate card enrollment & cancellations
- First Aid training certification (arranged internally)
- Car parking card distribution management and parking policy briefing
- Office maintenance - liaising with Facilities Specialist for support, tracking and reporting.
- Liaising with the office Landlord, contractors on Facilities
- HSE processes & policy implementation
- Office Services onboarding/offboarding process management (Welcome to OW induction, allocation of office access, pigeonholes, ordering of business cards, pedestal, lockers, update in phone directory, parking card access, AMEX card enrollment)
- Stock takin - ordering, and receiving of both office and pantry supplies
- Point of contact for local contracted hotel affiliations and BCD relationship
- Maintain up-to-date vendors/contractors list and manage relations/services and schedules
- New vendor set up with accounts payable team.
- Oracle invoice management (iProcurement system)
- Liaising with MGTI Dubai team on basic local support, shipment of devices
- Assist with basic ZOOM troubleshooting and audio-visual conference room connections and set up
- Assist with Office Printing
- Liaising with other interdepartmental ad-hoc inquiries
- Main point of contact for Office Services Doha

**Experience Required**:

- At least three years’ experience at working in a similar role.
- Experience in financial services, management consultancy and/or a professional services environment a plus
- Oracle knowledge a plus
- Basic IT Skills

**Skills and Attributes**:

- Must have a professional demeanor, excellent command of English for both verbal and written Must possess the following characteristics: Calm, friendly, warm, confident, works well under pressure, goal-oriented, detail-oriented, time conscious for deliverables.
- Positive and proactive while still be collaborative
- Highly organized and detail-oriented, yet operates well within a team, as well as independently
- Professional, tactful and able to engage with colleagues at all levels in the firm
- Problem solver - able to work with other teams and staff members effectively to reach a viable solution and goal
- Strong service focus - dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.
- Excellent communicator and negotiator - able to deal effectively with people at all levels across a multicultural environment
- Maturity, poise and judgment
- Ability to maintain and respect confidentiality
- Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
- Ability to undertake projects and produce quality and timely results
- Self-starter, strong initiative, confidence and ability to work with little guidance
- Collaborative team player
- Positive attitude, sense of fun: is collegial and friendly
- Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
- Methodical, organized and excellent attention to detail
- Flexible attitude; embraces change, hard-working, cost conscious and results driven
- Finally, we are looking for someone who will be committed to the company and add to the life and culture of Oliver Wyman

**Technical Skills**:

- Strong Word, PowerPoint, Excel and Outlook skills.
- Video conferencing knowledge a plus.
- Excellent English
- Basic IT Skills

**Why Oliver Wyman?**

Working as part of our global, entrepreneurial company, you’ll do meaningful work from day one. We’re looking for individuals wh