Software Application Support

4 days ago

Doha, Qatar FLORA GROUP Full time

**Job description**

**Duties and Responsibilities**
- Installation of Application, Solutions, Hardware devices and configuration of the solution as per the requirement and company instructions.
- Customization of Application as per the End user Requirement
- Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints
- Troubleshoot and resolve issues in existing software, Application, Hardware Devices
- Analyze and study complex systems requirements
- Prepare design documentation, Technical document, Test Cases, User Manual, Handover documents, Configuration Documents
- To be Part of Inspection, QA /AC Team
- To be actively involved in MOI, Client, Consultant, Contractor, Sub Contractor Inspection, Testing and Commissioning of Complete solutions
- Write and maintain technical documentation to describe testing, changes, and corrections
- Collaborate and communicate effectively with stakeholders throughout the organization
- Support customer-witnessed testing, Training and Project Handover
- Presentation of Applications, Attend Meeting and do requirement Gathering
- To be able to understand 3 Party Application and do necessary Integration / Customization as per the requirement of Company / Client.
- Attend Customer Calls on Support activities ,
- To prepare, Daily reports, Weekly reports and Monthly reports
- To communicate with client and provide updates on Daily activity
- Will be required to be on Field for support and Go live, perform Maintenance for Application, Server & other Hardware’s
- Will require to check and trouble shoot necessary hardware cables, inside the conduit, containment, above the ceiling etc.
- **Qualifications**_
- BACHELOR OF COMPUTER SCIENCE / IT / ELECTRONICS ENGINEERING
- HTML, CSS, JAVA SCRIPT ,.ASP.NET, ADO.NET and C#
- SQL DATABASE, MY SQL, Postgre SQ AND OR SERVER, STORAGE, NETWORK ADMINISTRATION
- KNOWLEDGE AND EXP OF CCTV, ACCESS CONTROL & OTHER ELV SYSTEMS
- WITH 5 YEARS OF EXPERIENCE.

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