Field Service Technician

**Build a career with confidence**

At Carrier, you’re joining the world leader in healthy, safe, sustainable and intelligent building and cold chain solutions. We create solutions that matter for people and our planet - and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by _The Carrier Way_ - our vision, values and culture.

As an employer of choice, we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. In short, Carrier’s greatest assets are the expertise, creativity and passion of our employees - and we’re excited for you to join the team.

**Role Responsibilities**:
We strive to remain leader in HVAC industry by consistently improving our performance through customer focused programs and providing highest value to our customers.

**Job Designation**

HVAC Field Technician

**Job Summary**

This position is for a Field Technician in Aftermarket and Service, reporting to Service Supervisor. Installs, tests, services, and repairs equipment to conform with company operating specifications and customer requirements. Perform jobs given on daily basis by direct supervisor, carries out work related to maintenance contracts, repairs and some warranty related jobs. Relies on moderate experience and judgment to plan and accomplish assigned tasks as instructed by Service Supervisor.

**Key responsibilities**
- Receives daily job schedules from concerned Service Supervisor and executes accordingly in a timely manner
- Executes and completes the job as per the budgeted man-hour
- Use SYCLO device and generate / deliver time confirmations, job cards and EH&S site surveys
- Meets assigned SOIP target (revenue, utilization, GM, call back rate, EH&S, and MFA)
- Executes assigned jobs
- Assists Senior Technicians on jobs as required
- Reports escalated problems and spare parts requirements to Supervisor for necessary arrangements
- Install spare parts when attended
- Attends EH&S trainings and always follow guidelines
- Use right tools & PPEs in appropriate way. Inspect and inform Supervisors.
- Maintain site house-keeping post work completion

**Qualifications**
- Technical Diploma
- Minimum 3 years of relevant experience
- Proficiency (Speak, Read & Write) in English
- Communication skills (Understanding questions and responding correctly)
- Customer focus orientated
- Analytical thinking skills

**Our commitment to you**

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine of growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

**Carrier is An Equal**Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**

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