Hostess / Waitress / Service Team- Female

2 weeks ago

Doha, Qatar Mega Food Restaurant Management Full time

We are looking for Hostess&Waitress who will be responsible for taking reservations, welcoming guests to the restaurant and handle cashiering.

**Responsibilities**:

- Greeting guests as they enter, seating guests at tables or in waiting areas.
- Providing guests with menus and answering any initial questions.
- Assigning guests to tables
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Control cash and card payment in restaurant.
- Processing refunds and exchanges, resolving complaints.
- Follow all company policies regarding to service staff
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.

**Requirements**:

- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.

**Job Types**: Permanent, Full-time

**Salary**: QAR1,800.00 per month

**Experience**:

- Hostess / Cashier: 2 years (required)

**Language**:

- English (Fluent) (required)

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