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Receptionist/guest Service Agent
2 weeks ago
We are seeking a dynamic and friendly individual to join our team as a Receptionist/Guest Service Agent. As the first point of contact for our guests, you will play a crucial role in ensuring their stay exceeds expectations. From warmly welcoming guests to assisting with inquiries and providing exceptional service, you will be instrumental in creating a memorable experience from the moment they arrive.
**Responsibilities**:
- Greet guests with a warm and welcoming demeanor upon arrival.
- Check guests in and out efficiently, ensuring all necessary information is obtained and provided.
- Handle guest inquiries, requests, and concerns promptly and courteously.
- Provide information about hotel amenities, services, and local attractions.
- Manage reservations and ensure accurate and up-to-date information.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Maintain a clean and organized front desk area.
**Qualifications**:
- Previous experience in a customer service role, preferably in a hotel environment.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer systems and hotel software.
- Ability to remain calm and composed in fast-paced environments.
- Attention to detail and a commitment to providing exceptional service.
- Flexibility to work various shifts, including weekends and holidays.
Pay: QAR1,500.00 - QAR1,800.00 per month
**Experience**:
- Receptionist/Guest Service Agent: 1 year (required)
**Language**:
- Arabic (required)
- English (required)
**Location**:
- Doha (required)
