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Operation Manager

3 weeks ago

Doha, Qatar Easy Sell Buy Car Full time

**Job Title**: Operations Manager
**Location**: Lusail, Burj Marina Tower, Qatar
**Company**: Easy Sell Buy Car

**About Easy Sell Buy Car**:
Easy Sell Buy Car is a leading automotive company in Qatar, providing seamless solutions for buying and selling used cars. We are committed to delivering excellent customer service and offering fair market value to our clients.

**Job Overview**:
**Key Responsibilities**:

- Develop and implement operational strategies, including hiring plans, organizational structure, and budget management, in collaboration with the General Manager.
- Manage and optimize daily operations across departments, ensuring high efficiency and productivity.
- Oversee car evaluation, sourcing, inventory management, and customer service to ensure operational excellence.
- Establish and refine standard operating procedures (SOPs) to improve workflow and service quality.
- Work closely with the GM to set KPIs, monitor performance, and develop strategies for continuous improvement.
- Prepare reports on operational performance and provide actionable insights to the GM.
- Manage relationships with external vendors, including payment gateways, logistics providers, and platform partners.
- Collaborate with HR on recruitment plans and ensure proper training and onboarding of new hires.
- Lead regular team meetings, providing feedback and proposing strategies for growth and improvement.
- Ensure operations align with the company’s long-term objectives and growth strategy, working closely with the GM.

**Qualifications**:

- At least 4 years of proven experience in operations management, preferably in the automotive or e-commerce industry.
- Strong leadership, team management, and organizational skills.
- Experience in budgeting, resource allocation, and performance monitoring.
- Familiarity with CRM systems, operational tools, and industry trends.
- Excellent communication, problem-solving, and analytical skills.
- Ability to manage remote and on-site teams effectively.
- Must hold a valid **Qatar ID (QID)**.

Application Question(s):

- Do you have at least 4 years of experience in operations management within the automotive or e-commerce industry?
- What is your experience in developing and managing hiring plans, budgets, and operational strategies?
- Have you previously worked with CRM systems and other operational tools? If yes, please specify which systems.
- Do you have QID and available to join immediately?