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Business Operations Manager
2 weeks ago
**Job Description: Business Operations Manager**
**Position Title**: Business Operations Manager
**Location**: Doha, Qatar
**Reports To**: Managing Director
**Employment Type**: Full-Time
**Availability**: Must be locally available and ready to join immediately.
**Job Overview**:
We are seeking a skilled and proactive **Business Operations Manager** to oversee and optimize the operations of our brands in Doha. This role requires expertise in operational management, sales growth, staff leadership, and stakeholder coordination.
Proficiency in Arabic is a plus, as the role involves working with diverse stakeholders in a dynamic environment.
**Key Responsibilities**:
**Operational Management**:
- Manage shipping processes from RFQ to delivery, ensuring efficiency and cost control.
- Oversee inventory control, reordering, and packaging RFQs in coordination with suppliers.
- Supervise daily store operations, ensuring adherence to brand standards and seamless functionality.
- Collaborate with logistics providers and vendors for timely and accurate deliveries.
**Sales and Business Development**:
- Develop and implement competitive pricing strategies for products.
- Drive in-store sales performance and customer satisfaction.
- Explore and implement business development opportunities to support expansion.
**Human Resources and Staff Management**:
- Recruit, train, and manage staff to maintain high levels of performance and customer service.
- Oversee scheduling and ensure optimal staffing across multiple locations.
- Promote a positive and productive work culture.
**Contract and Vendor Management**:
- Renew, review, and negotiate contracts, suppliers, and service providers.
- Maintain strong relationships with shipping agents, vendors, and other stakeholders.
**Strategic Planning and Reporting**:
- Track and analyze key performance indicators (KPIs) to identify opportunities for improvement.
- Develop and execute strategies to optimize operational efficiency and reduce costs.
- Provide regular reports and updates to the Managing Director.
**Qualifications**:
- Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred).
- Proven experience in operations, retail management, or business development (minimum 3-5 years).
- Strong knowledge of inventory management, logistics, and supply chain processes.
- Experience with franchise operations and retail management is highly desirable.
- Proficiency in Arabic is a plus.
- Excellent leadership, communication, and negotiation skills.
- Proficient in MS Office and familiar with ERP systems is advantageous.
**Skills and Competencies**:
- Strategic thinker with hands-on operational expertise.
- Strong organizational and multitasking abilities.
- Effective interpersonal and relationship management skills.
- Ability to adapt to a fast-paced, dynamic work environment.
- Analytical mindset with attention to detail.
**Application Process**: