Senior Coordinator

**Communication**
**Internal Communication**:

- Direct reports
- Freight Coordinator (Service Delivery)

**Purpose**:

- Report on the progress of all work under his/her control
- Coordinate daily operational activities

**External Communication**:

- Port of Entry Authorities, Suppliers

**Purpose**:

- Ensure that consignments are delivered on time in good condition

**Occupational Health & Safety and Environment**
**Accountability**:
Accountable to their line manager and direct reports so far as is reasonably practical to ensure:

- A safe place or work.
- Safe systems of work.
- Safe plant & equipment.
- Provision of information and training

**Responsibility**:
Responsible for:
His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities. To:

- Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented.
- Ensure all employees and contractors under their control are competent to undertake their duties.
- Ensure all accidents, incidents and near misses are reported and investigated.
- Promote good behaviors and set a personal example regarding occupational health and safety matters.

**Authority**:
Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.

**Education & Professional Qualification**:
Diploma in transportation, logistics, business management or equivalent
Valid Qatar Driving License
**Professional Experience**:
3 - 5 years of relevant experience or similar role
**Geographic Experience**:
GCC experience preferred
**Computer Skills**:
**Language Skills**:
Business fluent English (both written and spoken)
Other languages are preferred
**Market/Industry/Functional Knowledge**:
Knowledge of Transport Operations procedures and processes

**Key Roles & Responsibilities**
**Pre-shift Preparation**
1. Maintain a clear handover between the shifts (Night/Day) to ensure key information flows between teams for productive and safe operations.
2. Conduct team toolbox talks (materials developed independently) with staff to share operational and safety information to continually improve ways of working.
**Planning**
3. Monitor and implement strategies and action plans to ensure that workforce is available for current and next day shifts (including consideration of fatigue management) for continuity of operations and uninterrupted service delivery
4. Communicate feedback and work closely with to Planning team on improvement opportunities and work closely to improve overall service and productivity
5. Coordinate and follow up with planning team, Port of entry authorities, clearance team, shipping lines and drivers for the import, export, empty returns, and domestic movements of shipments to ensure that shipment planning & execution is seamless
6. Coordinate with HSEQ to arrange the traffic escorts for general transport and in Ras Laffan Industrial City (RLIC) & Mesaieed Industrial City (MIC) for Out of Gauge (OOG) shipments, so that land transportation is safely conducted in compliance with road laws
7. Organize Cargo & Route Surveys, Load & Discharge sequence plans as per requirements of the Project and report back to Freight Coordinator (Service Delivery) necessary requirements for the arrangement of the appropriate freight forwarding decisions
8. Plan vacation of direct reports and ensure that the availability of resources is not adversely impacted
**Scheduling**
9. Validate that all requirements such as packing list, invoice, bill of lading, pictures, diagrams, stowage plans etc., to meet load plan are available so that drivers can execute efficiently, and any issues are resolved ahead of pick up or delivery.
10. Coordinate with port key personnel to arrange required equipment and workforce on time for the continuity of operations execution.
11. Review freight movement schedules and communicate with drivers regarding customer delivery expectations so that high customer service standards are maintained.
**Monitor, Track, & Deliver**
12. Oversee the team execution of the assigned load plan set forth by the planning team in accordance with assigned KPI’s to maintain effective and efficient operations execution.
13. Manage an efficient, clean, and safe transport operation during the assigned shift (Night/Day) so that performance is high & the variability between day and night shift performance is minimized.
14. Oversee that all team paperwork, and event updates associated with the transport operation, to ensure it is managed timely and correctly by drivers and admin teams so that the shift remains organized, and performance can be monitored.
15. Monitor all trucking activities proactively, using the adequate systems in efficient, cost effective and safe manner and in line with agreed procedures and customers service levels to maintain effective and efficient operations execution.
16. Escalate tran