Current jobs related to Front of The House Manager - Doha - Marriott International, Inc

  • Food Runner

    2 days ago

    Doha, Qatar The House Restaurant Full time

    Ø Deliver food orders from the kitchen to customers’ tables rapidly and accurately Ø Act as the contact point between Front of the House and Back of the House staff Ø Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies) Ø Assist the wait staff with table setting by fetching and placing...

  • Front Office Manager

    2 weeks ago

    Doha, Qatar Minor International Full time

    **Company Description** NH Collection brand showcases captivating hotels housed in authentic and unique landmark buildings in key cities of Europe and Latin America. Always determined to go one step beyond the guests’ expectations, hotels are carefully conceived with an eclectic-elegant atmosphere for those who want to make the most of their trip. You...

  • Cleaner

    2 weeks ago

    Doha, Qatar The House Restaurants Full time

    Ø Ensure the FOH (Front of the House) is clean, sanitized, well-maintained and organized at all times Ø Ensure empty trash bins, collect and remove waste from the floor and work surfaces, separate recyclables and properly dispose waste Ø Ensure floors are dry and clean at all times Ø Maintain hygienic working environment in accordance with hygiene and...

  • Assistant Restaurant Manager

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar World of Hospitality Full time 150,000 - 180,000 per year

    As the Assistant Restaurant Manager, you will assist in managing front-of-house operations, supervise staff, ensure service standards are consistently delivered, handle customer interactions, and contribute to the overall success of the restaurant. Strong teamwork, leadership potential, and a passion for hospitality are essential.Job Type: Full-time

  • Front Desk Receptionist

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Power House Gym Full time 25,000 - 35,000 per year

    Responsible for welcoming guests, managing front desk operations, and providing excellent customer service. Must be proficient in office systems and Microsoft Excel, with strong communication and organizational skills. Handles VIP guests professionally and ensures smooth coordination with all departments. Maintains visitor records, schedules appointments,...

  • front door

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar The Ned Hotel Full time 30,000 - 60,000 per year

    SECURITY GUARD - FRONT DOORThe Ned DohaDohacompetitiveFull timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Job Purpose:The Front Door...

  • Cafe Hostess

    2 weeks ago

    Doha, Qatar The Ministry of Coffee Full time

    The restaurant host/hostess is the first point of contact for guests, responsible for creating a warm, welcoming atmosphere. They manage reservations, guide guests to their tables, and ensure smooth communication between the front-of-house team and guests. Key Responsibilities: - Greet guests warmly as they arrive and thank them upon departure. - Manage...

  • House Manager

    13 hours ago

    Doha, Qatar Exclusive Household Staff Full time

    **Qatar, Doha**, **Salary 10,000 QAR pcm**: **EHS #4771**: Our client in Qatar is seeing a confident and experienced Female (for cultural reasons) House Manager for a prominent family in Doha. **Duties include, but not limited to**: - Food and menu supervising - Shopping for food and supplies for the house - Managing 10 other staff including supervising...

  • House Manager

    7 days ago

    Doha, Qatar Alfardan Jewellery Full time

    **Roles and Responsibilities**: The house manager is responsible for the overall running of the house/villa in matters related to housekeeping, food and beverage, maintenance and people management. He/she ensures that the house functions smoothly for the overall comfort of the family and all of the staff within its premises. **Standards Setting & Household...

  • F&b Team Leader

    1 week ago

    Doha, Qatar Group of Companies Full time

    We are a vibrant, modern Korean & Japanese restaurant offering authentic flavors, exceptional service, and a welcoming atmosphere. We take pride in delivering a memorable dining experience and are now looking for a passionate and organized **F&B Team Leader** to lead our front-of-house team. **Key Responsibilities**: - Lead and supervise the service team...

Front of The House Manager

3 weeks ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 23013706

**Job Category** Rooms & Guest Services Operations

**Location** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

**CORE WORK ACTIVITIES**

**Leading Guest Services Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures recognition of employees is taking place across areas of responsibility.
- Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
- Celebrates successes and publicly recognizes the contributions of team members.

**Maintaining Guest Services and Front Desk Goals**
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.

**Managing Projects and Policies**
- Ensures compliance with all Front Office policies, standards and procedures.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.
- Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Responds to and handles guest problems and complaints.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.

**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Establishes challenging, realistic and obtainable goals to guide operation and performa