Senior Manager Supply Chain

**Business Unit**
- QNB - Qatar**Division**
- Operations**Department**
- Operations**Country**
- Qatar**Closing Date**
- 18-Dec-2026

**About QNB**:
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

**Job Purpose Summary**:
QNB is seeking an accomplished and dynamic Senior Manager in Supply Chain Finance Operations to oversee end-to-end SCF operations, ensuring seamless management of Payables Finance and Receivables Discounting portfolios. This role drives process innovation, risk mitigation, and cross-functional collaboration to align with the bank’s strategic objectives. Additionally, it focuses on fostering team excellence and enhancing SCF platforms to deliver superior client and business outcomes.

**Essential Duties & Responsibilities by Dimensions**:
**A. Shareholder & Financial**:

- Monitor key performance indicators (KPIs) to track operational effectiveness, driving continuous improvements to meet and exceed service level agreements (SLAs).
- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.

**B. Customer (Internal & External)**:

- Support in managing deal pipelines by ensuring collaboration between Operations, Sales, and GTB to drive revenue through strategic and operational efforts.
- Enhance SCF platform functionalities by working closely with IT teams and vendors, ensuring system configurations meet evolving operational and client requirements.
- Stay updated on market trends and competitor offerings, leveraging insights to drive operational innovation and maintain a competitive edge in SCF services.
- Lead cross-functional collaborations with Sales, Risk, Compliance, and IT to ensure seamless execution of SCF transactions and alignment with strategic goals.
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

**C. Internal (Processes, Products, Regulatory)**:

- Oversee end-to-end SCF operations, ensuring efficient handling of Payables Finance (PF)/Receivables Discounting (RD) portfolios, from product set-up to transaction reconciliation, meeting stringent operational standards.
- Drive process innovation by implementing automation solutions and optimizing workflows to enhance operational efficiency and scalability in SCF transactions.
- Oversee the resolution of discrepancies in PF/RD transactions, managing escalations and collaborating with internal and external stakeholders for timely resolutions.
- Lead the operations and technical integration of SCF products into operations, driving utilization and taking proactive actions when necessary.
- Develop risk management frameworks, conducting regular reviews to identify and mitigate operational risks, ensuring compliance with regulatory and internal guidelines.
- Support operational risk mitigation strategies by proactively identifying potential risks in transaction processing and implementing preventive measures.
- Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes.
- Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.
- Continuous Improvement:

- Set examples by leading improv