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Customer Relations Executive

2 weeks ago

Doha, Qatar Helpline Group Full time

**Key Responsibilities**:

- Act as a key point of contact, coordinating with consultants, clients, and the operations team.
- Generate new business from both new and existing clients.
- Track and follow up on all jobs to ensure timely completion within deadlines.
- Prepare and maintain daily job reports for management review.
- Work closely with coordinators to update and maintain company files and records.
- Conduct annual audits of all sponsorship companies.
- Follow up on pending invoices and liaise with concerned persons for dues collection.

**Requirements**:

- Proven experience in customer relationship management or a similar role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in CRM software and MS Office Suite.
- Ability to work in a fast-paced environment and meet deadlines.

**Job Types**: Full-time, Permanent