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Marketing & Customer Experience Manager

3 weeks ago

Doha, Qatar Trubla Ltd Full time

**Company Overview**:
We are a fast-growing tech startup preparing to launch an innovative social discovery platform designed to help people connect, share, and engage in meaningful ways. Our mission is to create a dynamic community-driven experience that prioritizes authenticity and genuine connections.

**Position: Marketing & Customer Experience Manager**:
**Key Responsibilities**:

- Develop and execute go-to-market strategies and integrated marketing campaigns.
- Lead product launch planning and oversee all campaign operations.
- Manage pre-launch communications, including outreach to sign-ups and waiting lists.
- Oversee content planning, creation, and review, ensuring alignment with brand tone.
- Coordinate and manage graphic design and creative deliverables.
- Drive targeted advertising campaigns across multiple social and digital platforms.
- Conduct market research and audience segmentation to optimize marketing initiatives.
- Monitor customer interactions and feedback, enhancing overall user satisfaction.
- Implement customer experience processes to ensure seamless onboarding and engagement.
- Collaborate cross-functionally with product and operations teams to ensure marketing alignment.

**Skills & Qualifications**:

- Arabic proficiency preferred; additional languages are an asset.
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- 3+ years of experience in marketing, customer experience, or similar roles (startup experience is a plus).
- Strong understanding of digital marketing, branding, and content strategy.
- Proven experience managing campaigns, social media advertising, and brand communications.
- Ability to analyze market data and user feedback to improve campaigns.
- Excellent organizational skills with the ability to manage multiple projects simultaneously.
- Creative thinker with strong attention to detail and brand consistency.

Pay: From QAR5,000.00 per month