Housekeeping Supervisor

2 weeks ago

Doha, Qatar Gulf Overseas HR Consultancy Full time

**Job Overview**:
The Housekeeping Supervisor is responsible for overseeing the housekeeping team and ensuring that all areas of the facility are clean, well-maintained, and meet health and safety standards. The supervisor will manage daily operations, assign tasks, monitor performance, and ensure that cleaning schedules are followed, creating a comfortable and hygienic environment for all occupants.

**Key Responsibilities**:

- **Supervision & Team Management**:

- Lead, train, and supervise a team of housekeeping staff, ensuring that duties are performed to the highest standard.
- Assign daily tasks, monitor progress, and ensure all areas of the facility are cleaned and maintained according to schedule.
- Inspect assigned areas to ensure cleanliness and safety standards are met, addressing any issues or complaints from facility occupants.
- Provide ongoing training and support to staff on cleaning techniques, safety procedures, and the proper use of cleaning supplies and equipment.
- **Scheduling & Task Allocation**:

- Create and manage daily, weekly, and monthly cleaning schedules for the housekeeping team.
- Adjust work assignments based on operational needs, staff availability, or specific facility events or requirements.
- Ensure that all cleaning tasks are completed within the assigned time frames.
- **Health & Safety Compliance**:

- Ensure that all housekeeping operations comply with health and safety standards, including proper use of personal protective equipment (PPE).
- Identify and report any potential safety hazards or maintenance issues within the facility.
- Maintain accurate records of cleaning schedules, inspections, and any incidents or accidents.
- **Stock & Equipment Management**:

- Monitor inventory of cleaning supplies, materials, and equipment, ensuring that stock levels are maintained.
- Submit purchase requests for cleaning supplies and equipment when needed.
- Ensure that all cleaning equipment is in good working condition and properly maintained.
- **Quality Assurance & Customer Service**:

- Perform regular inspections of cleaning work to ensure high standards of cleanliness and hygiene.
- Address and resolve any complaints or concerns from facility management or occupants regarding cleanliness or housekeeping services.
- Foster a positive work environment, encouraging teamwork and productivity among housekeeping staff.
- **Reporting & Documentation**:

- Prepare reports on housekeeping activities, including completed tasks, staff performance, and any issues encountered.
- Maintain accurate records of staff attendance, work hours, and any disciplinary actions or commendations.
- Work closely with the facility manager to discuss operational improvements, staffing needs, and any other housekeeping-related matters.

**Skills & Qualifications**:

- Proven experience as a housekeeping supervisor or in a similar role, preferably in facility management, hospitality, or large commercial settings.
- Strong leadership and team management skills, with the ability to motivate and support staff.
- Knowledge of cleaning techniques, products, and equipment, including health and safety regulations.
- Excellent organizational and time-management skills, with the ability to handle multiple tasks and prioritize effectively.
- Strong attention to detail and commitment to maintaining high standards of cleanliness.
- Good communication and problem-solving skills, with a customer-oriented attitude.

**Educational Requirements**:

- High school diploma or equivalent.
- Additional training or certification in housekeeping, hospitality management, or related fields is preferred.

**Work Hours**:
Full-time, 12-hour shifts (with 1-hour break), 6 days a week. Must be available for on-call duties in case of emergencies.

**Salary & Benefits**:

- **Salary**: 3000 QAR (Accommodation and transportation provided by the company).
- Additional benefits as per company policy.

Pay: QAR2,800.00 - QAR3,000.00 per month

Work Location: Remote

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