Manager Settlement

Job Purpose Summary:
The incumbent will be responsible for assisting managing the Import L/Cs Settlement function in the Group by ensuring the timely settlement of the import L/Cs in a way that supports the business units and ensures a good working relationship with the Group's clients

Essential Duties & Responsibilities by Dimensions:
**A. Shareholder & Financial**:

- Ensure that the information disclosed to the stakeholders with respect to settled import LCs is complete, accurate and provided on a timely basis.
- Implements KPI's and best practices for Manager, Settlement role.
- Act within the limits of the powers delegated to the incumbent.

**B. Customer (Internal & External)**:

- Liaise with Group Compliance on QCB related compliance issues, as and when required.
- Act as liaison to banks, beneficiaries, attorneys, clients.
- Liaise with internal and external clients in order to meet their needs in a timely and accurate manner.
- Coordinate with QNB Section Heads and Managers involved in transactions relating to Import Letters of Credit settlement to ensure efficient handling of operations.
- To assist customers in all their queries on Bank's product and seek solution to their requests.
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
- Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

**C. Internal (Processes, Products, Regulatory)**:

- Coordinate with QNB Managers to ensure that outstanding balances of project finance clients do not exceed limits, and dues/ past dues are followed-up on daily basis.
- Ensure efficient processing and handling of Import Letters settlement of Credit with strict compliance to QNB policy and procedures and International Chamber of Commerce Rules.
- Verify accuracy and correct processing of all section work before authorizing, to secure the position of QNB and its clients.
- Verify Swifts of transactions relating to settlement Import Letters of Credit.
- Supervise staff of settlement Import Letters of Credit Settlement Unit and develop their knowledge and skills in Import Letters of Credit transactions.
- Review settlement value of documents, sight, acceptance, DCF and past dues in same value dates ensuring full funding coverage with FX and Credit Dept. to avoid loss due to delay of payment interest.
- Ensure timely reconciliation of the branch's accounts with the local regulator, local/ foreign banks and ensure that there are no outstanding entries for rectifications for a long period.
- Monitor all facility utilization, as well as system amendments versus approved personal loans.
- Manage administration of Letter of Credit facilities with banking institutions.
- Recommend changes and improvements to policies and procedures pertaining to Letter of Credit settlement.
- Responsible for ensuring collateral fees assessed are reasonable.
- Approve transactions prepared by team.
- Provide guidance to loan closing, marketing and loan administration departments as required for Letter of Credit
- support.

**D. Learning & Knowledge**:

- Coach staff to develop their knowledge skills to safeguard QNB and clients against ambiguous transactions.
- Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others.
- Proactively identify areas for professional development of self and undertake development activities.
- Seek out opportunities to remain current with all developments in professional field.

Education/Experience Requirements:

- Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
- At least 6 years of relevant experience, preferably within a highly rated international bank.

Required Special Skills:
- Must have loan servicing industry experience.
- Thorough understanding of Letter of Credit concepts.
- General understanding of lending principles.
- Excellent written and oral communication skills in English (and Arabic preferably).
- Must be detailed and multi-task oriented.
- Organized and able to work independently using good business judgment.
- Excellent leadership skills.
- Support International Branches & Subsidiaries