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    Doha, Qatar DotLynx Full time

    **About the Role**: Available to start Immediately. The agent should be flexible and willing cover different shifts including overnight shift. **Key Responsibilities**: - Work in 24/7 call center to handle inbound and outbound calls efficiently. - Respond to customer inquiries, resolve issues, and escalate complex cases when necessary. - Maintain accurate...

Call Center Agent

3 weeks ago

Doha, Qatar DotLynx Full time

**Visa Requirement**: Must have a valid visa (Family/Spouse/Sponsorship)

**About the Role**:
**Key Responsibilities**:

- Handle inbound and outbound calls efficiently while providing outstanding customer service.
- Respond to customer inquiries, resolve issues, and escalate complex cases when necessary.
- Maintain accurate records of interactions using the company’s CRM system.

**Requirements**:

- **Fluency in Arabic and English (spoken and written) is mandatory.**:

- Previous **experience in a call center, customer service, or a similar role** is required.
- **Must have a valid visa (family/spouse/sponsorship) - No visa sponsorship provided.**

**Preferred Qualifications**:

- Experience in healthcare, or financial services industries is an advantage.
- Familiarity with CRM systems and call center software.
- Strong typing and data entry skills.

**Job Types**: Full-time, Permanent

**Language**:

- Arabic (required)

Application Deadline: 28/02/2025
Expected Start Date: 23/02/2025