Fault Reporting Centre

2 weeks ago

Doha, Qatar Darwish Interserve W.L.L Full time

**Job Title**: Fault Reporting Centre (FRC) Operator
**Location**: Doha, Qatar
**Industry**: Facilities Management / Maintenance

**Position Overview**:
**Key Responsibilities**:

- Receive and log all maintenance faults and requests through the **CMMS system**.
- Monitor and track maintenance work orders to ensure timely completion.
- Coordinate with maintenance teams to prioritize and resolve faults efficiently.
- Update records and maintain accurate data of reported faults, actions taken, and resolution times.
- Generate reports and dashboards for management on maintenance performance and response times.
- Ensure compliance with standard operating procedures and safety regulations.
- Assist in improving fault reporting workflows and maintenance response efficiency.
- Provide support to staff and end-users in reporting faults and using the CMMS system.

**Qualifications & Requirements**:

- Diploma in **Technical Education** or equivalent.
- Minimum of **3 years’ experience** operating CMMS systems.
- Strong understanding of maintenance management and fault reporting processes.
- Excellent organizational, analytical, and communication skills.
- Ability to manage multiple reports and coordinate effectively with teams.
- Experience in facilities management or maintenance operations.
- Knowledge of preventive, predictive, and corrective maintenance practices.
- Familiarity with KPIs and reporting metrics for maintenance and fault management.

Application Question(s):

- Do you hold a Diploma in Technical Education or equivalent?
- Are you familiar with fault reporting and maintenance work order management?
- What is your Notice Period ?
- What is your Current Salary ?
- What is your Expected Salary ?

Expected Start Date: 10/10/2025

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