Telesales Agent
2 weeks ago
**Job description**
**Company Description**:A leading Real Estate company based in Dubai & Qatar, focused on Luxury properties, awarded best luxury Real estate brokerage for 2022 & 2023 and most lead generated winner on Property Finder for 2021.
We are currently seeking a proficient English -speaking Agent to join our team. As a Telesales Agent, you will be the first point of contact for our customers, providing them with exceptional service and assistance with their inquiries or concerns. This role requires excellent communication skills in English Arabic, as well as a strong dedication to customer satisfaction.
- Handle inbound and outbound calls, addressing customer inquiries.
- Cross-selling and Upselling: Recommending additional investment plan, rent, or services to existing customers based on their needs.
- Appointment Setting: Arranging meetings between potential clients and the sales team or account managers..
- Maintain accurate records of customer interactions, transactions, comments, and complaints.
- Update all call information according to standard operating procedures.
- Cold Calling: Making unsolicited calls to potential customers to gauge interest in a product or service..
**REQUIRED SKILLS AND QUALIFICATIONS**
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Fluency in multiple languages may be desired.
**Experience**:
- Call Center: 1 year (required)
**Language**:
- English and arabic (required)
Pay: QAR2,500.00 per month
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