IT Support Engineer

6 days ago

Doha, Qatar PREMIER INFOTECH Full time

We are looking for a highly skilled **IT Support Engineer** with proven expertise in **network administration (CCNA)** and **Microsoft server environments (MCSA)**. The role involves supporting, configuring, and maintaining enterprise-level IT infrastructure, ensuring system reliability, network security, and smooth day-to-day operations.

**Key Responsibilities**
- Provide L1 & L2 IT support for end-users, covering hardware, software, and network issues.
- Configure and manage Cisco-based routers, switches, VLANs, and access control lists (ACLs) as per CCNA standards.
- Monitor and troubleshoot LAN/WAN connectivity, VPN access, and firewall rules.
- Administer and maintain Microsoft Active Directory, DNS, DHCP, Group Policy, and Exchange environments.
- Install, configure, and maintain Windows Server (2016/2019/2022) in alignment with MCSA skill sets.
- Ensure patch management, system updates, and security hardening are carried out regularly.
- Manage backup, disaster recovery, and server storage policies.
- Document incidents, resolutions, and maintain IT infrastructure records.
- Assist in IT projects such as server upgrades, network redesigns, and Microsoft service migrations.

**Requirements**:

- Bachelor’s degree in IT, Computer Science, or equivalent.
- Minimum 3-5 years of hands-on IT support and system/network administration experience.
- Strong understanding of TCP/IP protocols, subnetting, routing, switching, and network security fundamentals.
- Proficiency in Microsoft server administration, virtualization (Hyper-V/VMware), and Office 365 management.
- Ability to troubleshoot complex technical issues methodically and efficiently.
- Strong communication skills to coordinate with users and vendors.

**Local Hire Only**

Experience **:More than 3 years**of proven experience in **GCC Countries (preferably in Qatar)** **(required)**

**Valid Residence Permit (required)**

**Valid Qatar Driving License (preferred)**

Pay: QAR5,000.00 - QAR6,000.00 per month

Application Question(s):

- Your Salary Expectation ?
- Are you currently residing in Qatar? (required)

**Experience**:

- GCC countries: 2 years (required)

License/Certification:

- Residence Permit in Qatar (required)
- Driving License in Qatar (required)

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