F and B Supervisor

6 days ago

Doha, Qatar Evergreen Organics Full time

**General Overview**

Responsible to handle customer complaints, café issues and will act as the communicator between floor staff and management. Oversee all functions of café staff working under them. A Cafe Supervisor’s attitude directly affects how Evergreen Organics Cafe as a whole is perceived. Your main functions are to ensure that all food safety polices, health department policies and company policies are being adhered to.

**Responsibilities**
- Resolves customer complaints
- Oversees all functions of Café’s Front of House staff
- Completes Incident Reports in Café area when needed / necessary
- Completes Weekly Café Maintenance checklist & turns into Restaurant Manager, noting any issues within the Café
- Acts as the communication between Management & Café staff
- Reports food / drink & cleaning product shortages to Management
- Assists / Oversees in opening & closing duties
- Assists in training new Café staff
- May supervise and oversee other areas/stations and personnel depending upon management staffing needs.
- Prepares all café menu items using standard facility equipment ensuring quality and efficiency and customer satisfaction.
- Assumes responsibility for quality of products prepared and served.
- Maintains the cleanliness of the cafe to meet or exceed Health Ministry standards for cleanliness, food handling and sanitation.
- Assists in monitoring of inventory of stocks and ordering of items at the café
- Ensures the neatness, cleanliness and orderliness of the
- Properly stores, labels and dates all products.
- Ensures that all items meet or exceed food safety standards.
- Presents a clean-cut, neat and professional image.
- Properly maintains and uses all equipment per manufacturer’s and company specifications.
- Exhibits and encourages proper hygiene and sanitary habits.
- Maintains a friendly, courteous and cheerful demeanor at all times.
- Provides assistance to other employees to contribute to the best overall operation of the park.
- Performs other duties or roles as assigned by management & owners
- Prepares customer orders to company specifications.
- Completes opening and closing checklists on a daily basis.

Application Question(s):

- Can you join immediately?
- How much is your salary expectation?

**Education**:

- Diploma (preferred)

**Experience**:

- Supervisor in fine dine in resto: 2 years (preferred)

License/Certification:

- QID (preferred)
- Food Handling Certificate (preferred)
- Qatar Chamber/ Food Handlers Training Certificate (preferred)

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