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Dispatcher

2 weeks ago

Doha, Qatar AL Suhail Group of companies Full time

**Position**: Dispatcher

**Job Summary**:
The Dispatcher is responsible for coordinating and overseeing the timely delivery of products and orders. This role ensures smooth communication between drivers, kitchen/warehouse staff, and management to maintain efficient operations and customer satisfaction.

**Key Responsibilities**:

- Schedule, assign, and dispatch drivers for delivery and collection tasks.
- Monitor delivery routes and ensure timely order fulfillment.
- Track driver locations and progress using dispatch systems/tools.
- Communicate effectively with drivers, customers, and internal departments to resolve delivery issues.
- Prepare and maintain daily dispatch logs, records, and reports.
- Ensure all deliveries comply with company policies and quality standards.
- Report delays, incidents, or discrepancies to the Operations Manager.
- Assist in managing fleet schedules, fuel consumption, and vehicle usage.
- Support in training delivery staff on company procedures.
- Maintain compliance with health, safety, and regulatory requirements.

**Requirements**:

- Previous experience as a Dispatcher, preferably in the F&B, logistics, or delivery industry.
- Strong organizational and time-management skills.
- Ability to multitask and work in a fast-paced environment.
- Good communication skills (English required; Arabic is an advantage).
- Proficiency in using dispatch software, GPS tracking, or related tools.
- Problem-solving mindset with attention to detail.
- Flexibility to work shifts, weekends, and public holidays as per operational needs.

**Job Types**: Full-time, Permanent

Application Question(s):

- Are you available to join immediately or any notice period
- Current and expected salary