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Service Specialist

3 weeks ago

Doha, Qatar NOV Inc. Full time

**JOB SUMMARY**
- Inventory of incoming equipment. Identify and update the shortages of parts/equipment.
- Disassembly of Equipment
- Preparation of Assembly Data Sheet and work pack update.
- Inspection.
- Preparing for NDT and Phosphating
- Identify the new replacement parts and update them in ADS or MER (Material Equipment Records)
- Assembly of the equipment with visually checked /qualified and functionally checked before the Pressure test.
- Travelling to Customer site for service when failure occurs.
- Troubleshooting.
- Final preparation for the customer / NOV rental equipment

**RESPONSIBILITIES**:

- Take the lead on the customer/rental equipment for service / recertify.
- To be familiar with NOV Products and fully conversant with their fault finding, disassembly, and assembly.
- Well-versed in technical aspects of field projects including machinery and equipment.
- Ability to handle the software/ hardware issues of the equipment.
- Work promptly.
- Maintain good communication with coworkers and supervisors.
- Visually / dimensionally inspect the equipment/parts before assembly and prepare the inspection/service report in a time frame.
- Keep all service reports in the service folder with rejected parts pictures or evidence.
- To do the work /service independently on wireline, slick line, control panel, and coil tubing PCE.

**BEHAVIORAL SKILLS/COMPETENCIES REQUIRED**:
Interpersonal skills

Team player, able to interact well with people at all levels of the organization. Demonstrated influencing, negotiating, and conflict resolution skills, as well as collaborative abilities. Will take the initiative to raise issues within the organisation and highlight concerns as needed

Analytical and Problem-solving skills:
Quickly grasp the conceptual topic with a learning mindset on how things work and how to improve. Capable of analysing large amounts of data and visually presenting them with the appropriate level of detail. Excellent command of verbal dialogue, translating complex issues in a straightforward and effective manner. Ability to work in a fast-paced environment while managing multiple topics and projects at the same time Physically fit to move around the facility.

**EDUCATIONAL QUALIFICATION EXPERIENCE REQUIRED**:
**Essential**
- Secondary School Certificate / Technical training /Technical Diploma.
- Undergone training with hands-on experience in Coil Tubing PCE, Wireline /Slickline PCE / Control Products.
- 10K Pressure school / Coil tubing PCE Service qualified from NOV.
- Minimum 10-12 years experience in the Oil and Gas industry equipment Servicing/maintenance of different types of Mechanical or Pressure Control Equipment both offshore and onshore.
- Good Performer, Quick learner, knowledge of mechanical or Electrical tools and jobs

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

**We Power the Industry that Powers the World**
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

**Global Family**
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

**Purposeful Innovation**
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

**Service Above All**
This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.