Training Specialist
4 days ago
Key Accountabilities:
- Identifies and assesses training needs for QMA employees.
- Analyzes output from the Performance Management System to ensure learning and development solutions are put into place in line with QMA’s training strategy.
- Ensures that the learning and development requirements database across QMA divisions and Museums is up to date.
- Establishes customized tailored training programs for each job family that incorporates training needs in the areas of communication, presentation skills and other soft skills.
- Maintains constructive and cooperative working relationships with employees and maintains them.
- Ensures that all training materials are provided (training plans, presentation handouts and visual materials).
- Ensures that all administrative requirements for the training program are met.
- Oversees the execution of all training for both technical and non technical areas of QMA.
- Delivers training in a variety of methods (including role playing, traditional classroom setting, internal projects, team exercises etc.)
- Evaluates the effectiveness of each training course through questionnaires and feedback forms and modifies training courses accordingly.
- Attends trainings / courses or undergoes self learning (e - courses, self reading etc.) to advance own knowledge.
- Keeps abreast of the latest potential training solutions including formal learning and coaching / mentoring initiatives.
- Ensures appropriate training records and materials are kept and easily accessible. E.g. course material, attendance lists, certifications achieved etc.
- Ensures that individual training profiles are maintained to track the training and development history of each employee.
- Communicates with Line Managers on training needs and updates.
Qualifications/Requirements:
Necessary knowledge to be able to do the job:
- Knowledge of principles and practices of HR including:
- Knowledge of Talent Development strategies, tools and processes
- Career development
Education and Certification Requirements:
- Bachelor’s Degree in Business / Administration / Human Resources or related field.
- Masters in Human Resource Management or Business Administration / certification from a recognized HR Association is preferred.
Experience required:
- A minimum of 5 years relevant experience in a training role in a museum or in HR as a Training Administrator.
Core Competencies
- Results Orientation - Advanced
- Initiative & Creativity - Advanced
- Teamwork & Collaboration - Advanced
- Accountability & Ownership - Advanced
- Effective Communication - Advanced
- Learning Agility - Advanced
Technical Competencies
- Business Partnering - Proficient
- Compensation & Benefits - Developing
- HR Policies & Procedures - Proficient
- Workforce Acquisition - Developing
- Talent & Leadership Development - Advanced
- Employee Relations & Engagement - Advanced
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