Customer Service Representative

2 days ago


Doha, Qatar Vistas Global Full time

We are looking to hire a qualified Customer Service Representative to join our dynamic team.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Job Types**: Full-time, Permanent

**Salary**: QAR5,000.00 - QAR6,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 2 years (required)

**Language**:

- Arabic and English (required)

License/Certification:

- QID and NOC (required)



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