Hospitality Supervisor-male

1 week ago

Doha, Qatar Holding Group Full time

**Responsibilities**:

- Lead and manage a team of hospitality staff, including front desk, housekeeping, and restaurant personnel.
- Ensure high levels of customer satisfaction by addressing guest needs, handling inquiries, and resolving any issues promptly.
- Oversee day-to-day operations, including reservations, check-ins, check-outs, and coordination of housekeeping and maintenance tasks.
- Provide training and development opportunities for staff to enhance their skills and knowledge.
- Monitor and manage budgetary goals, control costs, and optimize revenue.
- Ensure compliance with health and safety regulations, licensing requirements, and quality standards.
- Address and resolve operational challenges, escalating issues as needed.
- Maintain effective communication with staff, management, and guests.
- Implement and uphold quality control measures to ensure consistency in service delivery.
- Collaborate with the marketing team to promote the establishment and attract new customers.

**Qualifications**:

- Minimum 10 years in a hospitality supervisory role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of industry standards and regulations.
- Proven track record of delivering exceptional customer service.
- Budget management and financial acumen.
- Ability to handle multiple responsibilities in a fast-paced environment.

**Salary**: QAR3,500.00 - QAR4,000.00 per month

Application Question(s):

- We must fill this position urgently. Can you join immediately?

**Experience**:

- hospitality supervisor: 3 years (required)

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