Hotel Manager
2 weeks ago
Job Title: Hotel Manager available in Qatar.
Location: Doha
Reports To: CEO / Owner
Overview:
looking for a dynamic and highly skilled hotel manager with over 10 years of experience in the hospitality industry, available in Qatar to start immediately, specializing in the management of 4- 5 star hotels. Proven track record of delivering excellent guest services, managing teams, and driving operational efficiency. Adept in ensuring profitability while maintaining high standards of guest satisfaction, operational performance, and compliance with health and safety regulations.
Key Responsibilities:
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Operational Management:
- Oversee daily hotel operations, ensuring seamless guest experiences and maintaining high service standards.
- Manage front desk, housekeeping, food & beverage, and maintenance departments.
- Ensure smooth coordination between all hotel departments to maintain a high level of efficiency.
- Monitor and manage operational budgets and expenses, ensuring profitability.
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Guest Relations:
- Address guest concerns, complaints, and special requests, ensuring high levels of satisfaction.
- Implement guest feedback systems and develop improvement strategies.
- Develop personalized guest experiences and VIP services.
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Staff Management:
- Lead, motivate, and manage hotel staff, including recruitment, training, and performance evaluations.
- Foster a positive work environment that encourages teamwork and professional development.
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Sales and Marketing:
- Develop and implement marketing strategies to attract and retain guests.
- Coordinate promotional activities and partnerships to maximize occupancy rates.
- Collaborate with sales teams to drive revenue growth and increase brand visibility.
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Financial Oversight:
- Prepare and manage the hotel’s budget, aiming to maximize revenue and minimize expenses.
- Monitor financial performance, analyze P&L statements, and take corrective actions when necessary.
- Handle cost control, forecasting, and financial reporting.
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Compliance and Quality Control:
- Ensure compliance with local regulations, health and safety standards, and company policies.
- Conduct regular quality checks and audits to maintain 4-star hotel standards.
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Sustainability and Innovation:
- Identify opportunities for sustainability initiatives within hotel operations.
- Stay updated on industry trends and implement innovative technologies or practices.
Required Skills & Qualifications:
- Bachelor’s degree in Hotel Management, Business Administration, or a related field.
- Minimum of 3 years of experience in hotel management, or at least previous experience as rooms division/sales director at a 4-5 star or luxury hotel.
- In-depth knowledge of hotel operations, including front office, housekeeping, and food & beverage management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Solid understanding of financial management and budgeting.
- Proficiency in hotel management software (e.g., Opera, Protel, or similar).
- A passion for hospitality and a keen eye for detail.
- Ability to work in a fast-paced, high-pressure environment.
- Fluency in English and Arabic is a plus.
- Knowledge of Qatari local market trends and guest preferences.
Personal Attributes:
- Strong organizational and multitasking abilities.
- Problem-solving and decision-making skills.
- High level of professionalism and business acumen.
- Ability to maintain composure under pressure.
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