Customer Support

1 week ago


Doha, Qatar People Dynamics Full time

Position: Customer Support (Arabic speaking mandatory)

Employment type : Outsourced for 1 year (extension depending upon the project scope).

Industry : BFSI OR medical industry a MUST

Requirements : Diploma /Graduate with excellent communication.

Job description:

- Attending customer telephone calls which lands on the designated numbers
- Coordinating with operations team for the required information to be shared with the customers.
- E mail support which involves
- Coordinating with operations team to ensure the required queried raised has been addressed and completed.
- Ensuring the customers are given right information as required by them.
- Ensure issues are escalated at the right time to the team manager if there any escalation raised by customers

**Job Types**: Full-time, Contract
Contract length: 12 months



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