Restaurant Manager

3 days ago


Doha, Qatar Luxury Restaurants Full time

**Job Roles and Responsibilities**:

- Coordinate daily Front of the House and Back of the House restaurant operations;
- Deliver superior service and maximize customer satisfaction;
- Respond efficiently and accurately to customer complaints;
- Regularly review product quality and research new vendors;
- Organize and supervise shifts;
- Appraise staff performance and provide feedback to improve productivity;
- Estimate future needs for goods, kitchen utensils and cleaning products;
- Ensure compliance with sanitation and safety regulations;
- Manage restaurant’s good image and suggest ways to improve it;
- Control operational costs and identify measures to cut waste;
- Create detailed reports on weekly, monthly and annual revenues and expenses;
- Promote the brand in the local community through word-of-mouth and restaurant events;
- Recommend ways to reach a broader audience (e.g. discounts and social media ads);
- Train new and current employees on proper customer service practices;
- Implement policies and protocols that will maintain future restaurant operations;
- Other related tasks as assigned.

**Qualifications**:

- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Managerial position in a French Restaurant is an advantage
- Proven customer service experience as a manager
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills

**Job Types**: Full-time, Permanent


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