Lead Operations Data and Performance Analyst

2 weeks ago

Qatar Talent Pal Full time

**About the role**:
As a Lead operations data and performance analyst, you will be responsible for helping us achieve this ambition through:
By the performance analysis (proactive and reactive), validation and reporting of AOCC operational data in order to support decision making for procedural and conceptual improvements. The job also enhances the monitoring of the AOCC personnel performance on OPS data handling and hard resources allocation actions, with the scope to achieve a deeper insight on the improvement capabilities. Furthermore, the job plays a key role on the transformation of the AOCC reporting scheme.
- Develop consolidate operational dashboards, analyze and report of hard resources allocation related data and trends to the management team based on AOCC actions (real time vs planning, historic, etc.)
- Reduce manual operational jobs by ensuring automation of as many operational procedures for monitoring and supporting the day of operation responsibilities of AOCC.
- Develop supporting material and perform training to raise the data driven approach to decision making.
- Produce reports and analysis on internal performance of the AOCC department and AOCC personnel against the set KPls and other performance metrics. Ensure that this information is timely, accurate and highlights areas of opportunity or risk.
- To proactively research of operational issues to determine a source of data discrepancy or a trend and identify solutions for prevention of future discrepancy.
- Analyze information using various statistical methods, highlight patterns and trends within the data
- suggesting conclusions. Support Line Manager by designing and presenting conclusions gained from analyzing data using statistical tools.
- Develop statistical/ supporting data as advised by the management through presentations, business
- cases and management information reports.
- Attend Daily/ Weekly/ Monthly meetings with managers to understand the business requirements. Meet with business to discuss operational projects briefing providing current and targeted data that will help the business to set the KPl's outlined by the management.
- Collaborate with other data analytics and reporting teams to improve overall operational reporting
- capability and identify opportunities for improvements using alternative data sources.
- Provide guidance to the AOCC duty team on how to use applicable data & information management and reporting systems.
- Perform other department duties related to the position as directed by the Head of the Department.

**Qualifications**:
**About you**:

- Bachelor's Degree or Equivalent with minimum 4 years of job-related experience.
- Experienced in Airport Operations; experienced in the roles and concept of operations control centers.
- Strong analytical, presentation, Data Analysis and Data visualization skills.
- Excellent knowledge of the Microsoft office suite and Microsoft Power Bl.
- Knowledge on Airport Operations Systems (AOS) and Airport Operational Database (AODB).
- Database Performance Tuning and Database Management.
- Software Development Fundamentals, data maintenance and database Security.
- Process Improvement skills and System Administration.

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